General Manager

Arcis Golf; Solon (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) plan and match

Paid time off

Holiday pay

Employee assistance program

Career Growth

Flexible Schedules

Development Opportunities

Job summary

Arcis Golf seeks a General Manager for Signature of Solon Country Club in Solon, Ohio. The GM will lead golf operations, food and beverage, sales, merchandising, and agronomy to deliver exceptional guest experiences.

The role partners with Corporate Revenue, Sales and Marketing to drive programming, pricing, and long-term financial plans while recruiting and developing a high-performing team. Equal opportunity employer; competitive benefits offered.

Qualifications

• Minimum 5 years of leadership experience in the golf, service or hospitality industry preferred.
• Bachelor’s degree from four-year college or university preferred.
• Excellent written and verbal communication skills.
• Proactive approach to problem-solving with strong decision-making capability.
• Ability to achieve high performance goals and meet deadlines in a fast paced environment
• Ability to manage multiple projects and tasks simultaneously.
• Effectively builds strong relationships, leads and develops a team

Responsibilities

• Lead and direct all departments to include golf operations, food and beverage, sales, merchandising, and agronomy.
• Partner with Corporate Revenue, Sales and Marketing to create and execute programming, marketing plans, sales and pricing strategies.
• Create and execute short term and long term operational and financial plans for the club.
• Responsible for the selection, development, leadership and retention of staff.
• Ensure compliance with national programs and Beverage/Menu standards.
• Monitor forecast and results daily/weekly and adjust to achieve targets.
• Ensure staff provides excellent guest service and address feedback.
• Ensure club is compliant with all laws.

Skills

Leadership

Strategic planning

Communication

Problem solving

Team development

Budgeting

Education

Bachelor's degree

Job description

Club Location:

Signature of Solon Country Club - Solon, OH

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Description

The ideal candidate will have an entrepreneurial spirit, strong initiative and the ability to work cooperatively with and through people in order to complete tasks.

The General Manager leads and directs the golf course’s overall operation through maintaining quality standards, maximizing profits, developing, and retaining employees and exceeding guest expectations.

Primary Responsibilities include the following. Other duties may be assigned.

• Lead and direct all departments to include golf operations, food and beverage, sales, merchandising, and agronomy. Ensures all departments are achieving goals and maintain strong working relationships.
• Partner closely with the Corporate Revenue, Sales and Marketing teams to create and execute programming, marketing plans, sales and pricing strategies.
• Create and execute short term and long term operational and financial plans for the club.
• Responsible for the selection, development, leadership and retention of talented staff.
• Ensure compliance with the national programs such as Players Club, Core Beverage Program, Menu Program, Approved Product List and Beverage Cartender program.
• Monitor forecast and results on a daily/weekly basis and adjust as needed to achieve targets. Ensure proper controls are in place and being followed to accurately track revenues, payroll, inventories and expenses.
• Ensure staff is providing excellent guest service. Review guest and member surveys and feedback and determine appropriate plan of action if appropriate.
• Ensures golf course is in compliance with all federal, state and local laws.

Qualifications:

• Minimum 5 years of leadership experience in the golf, service or hospitality industry preferred.
• Bachelor’s degree from four-year college or university preferred.
• Excellent written and verbal communication skills.
• Proactive approach to problem-solving with strong decision-making capability.
• Ability to achieve high performance goals and meet deadlines in a fast paced environment
• Ability to manage multiple projects and tasks simultaneously.
• Effectively builds strong relationships, leads and develops a team

Team Member Lifestyle Perks!

• Medical, mental health, dental and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout portfolio
• Golf & Tennis benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee’s right to work for us in the U.S.