General Manager

goodboybob; Santa Monica (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

An innovative coffee roaster is seeking a General Manager to lead operations and drive growth. This role involves strategic leadership, operational management, and fostering a high-performance culture within the team. The ideal candidate will have a strong background in hospitality, financial acumen, and a passion for exceptional customer service. Join a dynamic team dedicated to quality and sustainability in the specialty coffee industry, and make a significant impact as we expand our reach and enhance our offerings.

Benefits

Competitive salary

Bonus and benefits package

Opportunities for career advancement

Dynamic work environment

Paid vacation

Wellness PTO

Free bag of coffee every week

Participation in fun events

Qualifications

• Proven managerial experience in food and beverage or hospitality industry.
• Strong business background with expertise in finance and operations.

Responsibilities

• Oversee all aspects of coffee roastery and café operations.
• Lead strategic planning and operational management for growth.

Skills

Leadership

Financial Acumen

Operational Management

Strategic Planning

Marketing Strategies

Team Management

Customer Service

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Hospitality Management

Job description

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CMO / CRO | Revenue Generation Leader | Executive Coach | Marketing & Operations Advisor

goodboybob Coffee Roasters

General Manager

Company Overview

Goodboybob is a passionate, innovative coffee roaster with our own roastery and two bustling cafés dedicated to serving exceptional, artisanal coffee. Our mission is to better the human condition from farm to cup and our commitment to quality, sustainability, and community has set us apart in the specialty coffee industry.Fresh off a round of investor financing, we are in growth mode with significant expansion plans. As we continue to grow, we are looking for a dynamic hands-on business-minded General Manager with a background in hospitality to join our team and drive our operations to new heights.

Position Overview

The General Manager will work with our leadership team and oversee all aspects of our coffee roastery and café operations. This role is ideal for an experienced manager who is passionate about growth, excels in leading teams, has a high financial acumen, has experience working with outside investor groups and fundraising, and delivers on exceptional customer experiences. The successful candidate will be responsible for day-to-day operational oversight, strategic planning, and fostering a high-performance culture.

Key Responsibilities

Strategic Leadership & Vision

• Work collaboratively with the Board and leadership team to execute long-term business strategies that align with the Company’s mission and growth objectives.
• Identify and capitalize on new market opportunities, trends, and innovative practices to grow coffee and café businesses.
• Act as the primary representative to stakeholders, investor groups, and the broader community.
• Foster a positive work environment that emphasizes teamwork, accountability, and professional growth.

Operational Management

• Work with the leadership team to optimize the operations of the coffee roastery and two cafés to ensure their smooth and efficient functioning.
• Lead the brick and mortar expansion, including identifying locations, negotiating leases, overseeing budgets, and execution around brick and mortar expansion.
• Implement and maintain high standards for quality control, safety, and sanitation.
• Possess a strong business background and acumen, demonstrated through finance, accounting, and financial modeling expertise.
• Understand and prepare business analytics needed for coffee buying, pricing strategies, and evaluating new brick and mortar café opportunities.
• Strategically evaluate growth strategies and understand/create financial scenarios for expansion.
• Lead team through budget setting process and accountability, monitor payroll, and control operational expenses.
• Analyze financial reports and performance metrics to drive profitability and identify cost-saving opportunities without sacrificing quality.

Strategic Planning & Marketing

• Digitally native in marketing to easily collaborate with marketing and sales teams to develop strategies that enhance customer engagement, drive sales at both the café and wholesale levels, and boost brand visibility.
• Plan and execute initiatives to increase operational efficiency and overall revenue.

Regulatory Compliance

• Ensure all operations comply with local, state, and federal regulations and industry best practices.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Proven managerial experience in the food and beverage or hospitality industry, with a preference for candidates from the specialty coffee sector.
• Well-rounded in finance, operations, strategy, and team management core competencies.
• Experience in fundraising is a plus.
• Experience in high growth expansion models.
• Franchise Retail experience is a plus.
• Excellent leadership, communication, and interpersonal skills
• Demonstrated ability to manage financial statements and budgets, analyze financial data, and implement effective cost-control strategies.
• Experience in staff training and performance evaluation.
• Familiarity with health, safety, and sanitation regulations in a food service environment.
• Passion for coffee and a commitment to delivering exceptional customer service.

What We Offer

• Competitive salary, bonus, and benefits package.
• Opportunities for career advancement and professional development.
• A dynamic, supportive, and creative work environment.
• The chance to lead a team that is dedicated to quality coffee and outstanding service.

Working Conditions

• Fast-paced environment that requires balancing strategic oversight with hands-on operational management.
• Flexible working hours, including evenings and weekends as needed.
• Occasional travel to industry events, supplier meetings, and community engagements.

This role offers an exciting opportunity to shape the future of a unique coffee brand and make a significant impact in the evolving coffee industry.

Visit https://goodboybob.com/ to learn more.

• Strong Medical, Dental, and Vision Benefits Package
• 401K Plan
• Strong education in Coffee and Culinary – there’s a lot to know, and it’s fun.
• Paid vacation and Wellness PTO
• Participation in fun events all over the country, including Car Racing events supporting the goodboybob racecar
• Free bag of coffee Every Week
• Hospitality
• Consumer Goods
• Food and Beverage
• Retail
• DTC and Omnichannel

Job Type:Full-time, Hybrid OK

Starting date: The position is available immediately

Salary and Bonus:Commensurate with experience.

To apply, interested candidates, please submit the following:

1. Cover letter - detailing your relevant experience and vision for developing, leading and expanding a dynamic coffee business.

2.Resume

All submissions are confidential.

EEO Statement

Goodboybob is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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