General Manager

Restaurant Associates; San Francisco (CA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Restaurant Associates, the industry’s leading provider of dining and event catering for museums, performing arts centers, and corporations in San Francisco, is seeking a General Manager to lead a high-profile dining operation.

You will oversee day-to-day operations, financial performance, client relationships, and team development, while delivering exceptional guest experiences and fostering an inclusive culture.

Qualifications

• Experience leading hospitality, foodservice, corporate dining, restaurant, hotel, or multi-unit operations.
• Ability to build trusted relationships with clients, guests, and team members.
• Experience managing budgets, financial reporting, and operational performance.
• Strong communication, organizational, and problem-solving skills.
• Commitment to developing people and creating an environment where teams can thrive.
• Ability to balance strategic planning with hands-on operational leadership.
• Passion for hospitality, service excellence, and delivering meaningful guest experiences.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Experience managing large-scale foodservice or corporate dining operations.
• Background leading multiple service platforms, including cafés, catering, executive dining, retail, or conference services.
• Experience with financial planning, forecasting, and client management.
• ServSafe Certification or similar food safety credential preferred.

Responsibilities

• Provide leadership for foodservice operations, ensuring a positive guest, client, and team experience.
• Develop partnerships with clients and serve as primary contact for needs and initiatives.
• Lead, coach, and support managers and associates through communication and recognition.
• Manage financial performance: budgeting, forecasting, revenue growth, and costs.
• Monitor standards and identify opportunities for improvement.
• Collaborate with culinary and hospitality teams to enhance dining programs.
• Support recruitment, onboarding, training, and retention efforts.
• Ensure compliance with food safety, sanitation, health, and safety standards.
• Analyze operational data and KPIs to inform business decisions.
• Foster an inclusive, respectful, service-focused culture.

Skills

Leadership

Budgeting

Communication

Problem-solving

Team development

Client relationships

Hospitality passion

Strategic planning

Operational leadership

Customer service

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

ServSafe Certification

Job description

Restaurant Associates

Position Title: General Manager

Salary: $110,000 - $120,000

Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 20% of Base Salary)

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Compass Group is seeking a collaborative and business-minded General Manager to lead a high-profile dining operation in San Francisco. In this role, you will oversee day-to-day operations, financial performance, client relationships, team development, and guest satisfaction while fostering an engaging and inclusive workplace culture. This opportunity is ideal for a hospitality leader who enjoys building strong teams, creating exceptional guest experiences, and driving operational excellence across foodservice programs. The General Manager will partner with culinary, operations, and client stakeholders to deliver innovative dining solutions and support long-term account success.

Key Responsibilities

• Provide overall leadership for foodservice operations, ensuring a positive experience for guests, clients, and team members
• Develop strong partnerships with clients and serve as the primary point of contact for operational needs and strategic initiatives
• Lead, coach, and support managers and associates through regular communication, development, and recognition
• Manage financial performance, including budgeting, forecasting, revenue growth, and cost management
• Monitor operational standards and identify opportunities for continuous improvement
• Collaborate with culinary and hospitality teams to enhance dining programs and guest engagement
• Support recruitment, onboarding, training, and retention efforts
• Ensure compliance with food safety, sanitation, health, and workplace safety standards
• Analyze operational data and key performance indicators to support business decisions
• Foster an inclusive, respectful, and service-focused culture

What We're Looking For

• Experience leading hospitality, foodservice, corporate dining, restaurant, hotel, or multi-unit operations
• Ability to build trusted relationships with clients, guests, and team members
• Experience managing budgets, financial reporting, and operational performance
• Strong communication, organizational, and problem-solving skills
• Commitment to developing people and creating an environment where teams can thrive
• Ability to balance strategic planning with hands-on operational leadership
• Passion for hospitality, service excellence, and delivering meaningful guest experiences
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Experience managing large-scale foodservice or corporate dining operations
• Background leading multiple service platforms, including cafés, catering, executive dining, retail, or conference services
• Experience with financial planning, forecasting, and client management
• ServSafe Certification or similar food safety credential preferred

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Restaurant Associates Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf