General Manager

Compass Group USA; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Retirement Plan

Paid Time Off

Job summary

Restaurant Associates in University City, Philadelphia, is seeking an experienced General Manager to lead day-to-day operations for a dynamic, multi-concept dining and events destination. You will oversee diverse dining outlets and a high-volume events program, driving guest satisfaction and operational excellence.

Reporting to the Regional VP, you will coach a large team, manage budgets and payroll, partner with HR, and collaborate with Culinary and marketing teams to roll out new programs and

Qualifications

• Experience leading operations in a multi-unit or complex foodservice environment.
• Strong financial acumen with budgeting and forecasting responsibilities.
• Proven ability to coach and develop diverse teams across front and back of house.

Responsibilities

• Oversee daily operations across multiple restaurant concepts and event spaces.
• Lead financial performance, including P&L management, budgeting, and forecasting.
• Support, coach, and develop a diverse team across front and back of house.
• Guide hiring, onboarding, training, and employee relations in partnership with HR.
• Manage scheduling, payroll, and workforce planning to align with business needs.
• Build and maintain strong relationships with clients, guests, and cross-functional partners.
• Partner with the Executive Chef and leadership team to deliver high-quality food and service.
• Ensure consistent execution across high-volume service and large-scale events.
• Maintain operational standards, safety, and compliance across all areas.
• Collaborate with marketing and culinary teams to roll out new programs, activations, and guest experiences.

Skills

Operations leadership

P&L management

Budgeting

Team development

Client relationships

Communication

Education

Bachelor's degree in Hospitality or related

Tools

HR systems

Job description

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

We’re looking for an experienced and people-focused General Manager to lead day-to-day operations for a dynamic, multi-concept dining and events destination in University City. This role oversees a diverse portfolio of dining outlets, from casual experiences to more elevated offerings, as well as a high-volume events program and arooftop venue.

Reporting to the Regional Vice President, the General Manager plays a key role in shaping the guest experience, building strong client relationships, and creating an environment where teams can thrive. This is a highly visible opportunity to drive operational excellence while supporting innovative culinary programming.

What You’ll Do

• Oversee daily operations across multiple restaurant concepts and event spaces
• Lead financial performance, including P&L management, budgeting, and forecasting
• Support, coach, and develop a diverse team across front and back of house
• Guide hiring, onboarding, training, and employee relations in partnership with HR
• Manage scheduling, payroll, and workforce planning to align with business needs
• Build and maintain strong relationships with clients, guests, and cross-functional partners
• Partner closely with the Executive Chef and leadership team to deliver high-quality food and service
• Ensure consistent execution across high-volume service and large-scale events
• Maintain operational standards, safety, and compliance across all areas
• Collaborate with marketing and culinary teams to roll out new programs, activations, and guest experiences

What We’re Looking For

• Experience leading operations in a multi-unit or complex foodservice environment
• Strong understanding of high-volume service and catering or events operations
• Financial acumen, including experience managing budgets and driving performance
• A collaborative leadership approach with a focus on team development and engagement
• Ability to navigate a fast-paced, multi-faceted environment with shifting priorities
• Strong communication and relationship-building skills with clients and stakeholders
• Bachelor’s degree in Hospitality, Business, Culinary, or a related field is a plus (or equivalent experience)
• Passion for hospitality, innovation, and continuous learning

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.