General Manager

Zadig&Voltaire; San Diego (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Zadig&Voltaire is seeking a General Manager for their Bloomingdale's Fashion Valley location in San Diego. This role focuses on leading a high-performing team, ensuring excellent customer service, and achieving sales goals in a luxury retail environment. The ideal candidate will possess strong leadership skills and experience in fashion retail management.

Benefits

Medical insurance

Vision insurance

Annual bonus and commission

Qualifications

• 6 years in luxury retail environment.
• 3 years of luxury/retail management experience.
• Bilingual in Spanish and English.

Responsibilities

• Lead and manage the store to exceed sales targets.
• Build and maintain customer relationships.
• Train and develop the sales team.

Skills

Leadership

Communication

Problem-Solving

Organizational Skills

Education

Bachelor's Degree

Job description

6 days ago Be among the first 25 applicants

This range is provided by Zadig&Voltaire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

Additional compensation types

Annual Bonus and Commission

Company Profile

Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.

The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.

Zadig & Voltaire is an equal opportunity employer.

Website

The Role

We are seeking a dynamic and driven General Manager to lead our Bloomingdale's Fashion Valley location. This role is integral to ensuring exceptional performance across sales, customer service, and team management. The General Manager will be responsible for achieving and exceeding sales targets while fostering a customer-focused environment. They will lead by example, building and developing a high-performing, motivated team through effective coaching, training, and skill development. Additionally, this role requires a strong focus on operational excellence, maintaining superior merchandising standards, and optimizing efficiency. The General Manager will also play a key role in expanding the store’s clientele base and cultivating lasting customer relationships.

The ideal candidate will have 3-4 years of management experience in the fashion retail industry (luxury preferred), excellent communication and organizational skills, and a strong understanding of KPIs. You should be target-driven, committed to adhering to company standards, and dedicated to upholding company standards, and able to inspire and motivate your team to achieve excellence.

Responsibilities

• Ensure the store operates seamlessly and efficiently.
• Build and maintain lasting relationships with customers to expand the client base.
• Motivate and manage the sales team to exceed sales and productivity goals.
• Connect with customers and understand their needs, such as documenting and communicating customer requests.
• Recognize and handle loss prevention situations with exemplary customer service.
• Conduct training sessions to enhance team skills and knowledge.
• Plan and delegate appropriate responsibilities within the sales team.
• Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
• Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
• Maintain clear communication lines with the sales team and corporate office.
• Act as a leader to the sales team.
• Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
• Proactively identify and recommend additional merchandise to enhance the customer’s experience, not overwhelm them.
• Establish, meet, and exceed sales and performance goals.
• Seek out top talent for the sales team through networking and recruiting.
• Foster a positive and energetic atmosphere while maintaining a professional work environment.

Requirements

• Exceptional written and verbal communication skills
• Exemplary work ethic and leadership qualities
• Ability to analyze sales reports to determine business needs and develop strategies
• Strong troubleshooting and problem-solving abilities, particularly under pressure
• Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
• A proactive, hands-on approach with a keen sense of urgency to meet business demands
• Able to speak Spanish and English

Education and Training

Experience

• Minimum 6 years’ experience in luxury retail store environment
• Minimum 3 years' of luxury/retail management

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Zadig&Voltaire by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

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