General Manager

The Indigo Road Hospitality Group; Roswell (GA); In loco; USD 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay + quarterly bonuses

Health insurance

401K match

Housing loan program

Employee discounts

Parental PTO

Descrizione del lavoro

The Indigo Road Hospitality Group in Roswell, GA seeks a Hotel General Manager to oversee front office, housekeeping, rooms and F&B, leading with a servant-leadership approach to deliver exceptional guest experiences. With 6+ years in full-service boutique hotels, you will set service standards, drive budgets, and partner with Senior Leadership while traveling for training as needed.

IRHG offers competitive pay, bonuses, health coverage, a 401(k) with match, housing loan, employee discounts, and

Competenze

• 6+ years of experience managing full-service hotels.
• Ability to travel for training conferences, sales meetings, etc.
• Thrive in fast-paced boutique hotel environments.
• Passionate about Internal Hospitality and core values.
• Strong problem resolution and organizational skills.

Mansioni

• Oversee front office, housekeeping, rooms, and food & beverage operations.
• Lead by example with servant leadership and a focus on guest experience.
• Set the tone for a positive, collaborative team environment.
• Ensure service standards and operational procedures are consistently executed.
• Forecast financial trends, budgets, and cost controls; manage expenditures.

Conoscenze

Full-service hotel management

Leadership

Guest experience

Budget management

Operational excellence

Communication

Team building

Descrizione del lavoro

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

As the Hotel General Manager you will have 6+ years' experience managing full-service independent boutique hotels. You will have a passion for creating memorable experiences and engaging the local community.

You’ll look after all aspects of the hotel including front office, housekeeping, rooms, food and beverage. As an ambassador of The Indigo Road, you’ll authentically embrace Internal Hospitality, be a servant leader and authentically love what you do!

What we will ask of you:

• Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness


• Oversee, maintain and manage food and service quality


• Assess, implement and manage service standards by ensuring consistency across operational procedures


• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions


• Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal, front office, housekeeping, and restaurant operations (FOH/BOH)


• Forecast financial trends to control labor, COGs, food, and beverage cost


• Partner with Senior Leadership Team to ensure a positive and collaborative environment


• Lead by example and set the tone for health, safety and cleanliness throughout the property

Requirements for Success:

• 6+ years of successful managing full-service hotels


• Must have ability to travel when needed for training conferences, sales meetings, etc.


• Thrive in fast-paced and boutique hotel environments


• Passionate about Internal Hospitality and embrace our core values


• Strong problem resolution skills


• Have exceptional organizational skills and a keen eye for detail


• Effective communication AND collaboration skills and the ability to navigate important conversation

Benefits:

• Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.


• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.


• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.


• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.


• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.


• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.