General Manager

Patterson Companies; Raleigh (NC); On-site; USD 139,000 - 186,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Holiday pay

Volunteer time off

Educational assistance

Parental/adoption leave

LifeWorks EAP

Patterson Perks program

Job summary

Patterson Companies in Raleigh, NC seeks a General Manager to lead branch sales and operations, driving growth and customer service excellence. You will coach the sales team, optimize processes, and partner with the Operations Manager to deliver profitable outcomes for healthcare customers in dental and animal health markets.

The role offers competitive benefits and a structured career path in a values-driven, people-first culture.

Qualifications

• Bachelor's degree in sales, management, or related field or an equivalent combination of education and experience.
• A minimum of 3+ years of experience with a proven track record in sales is required.
• Background in customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.
• A high business acumen, strong decision making abilities, along with a strong customer focus is required.
• The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.
• General computer proficiency including knowledge of MS Office and CRM systems.

Responsibilities

• Analyzing and evaluating sales activities, market trends and customer needs for sales optimization.
• Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills.
• Reviewing and evaluating the work of direct reports to assess job performance.
• Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.
• Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met.
• Perform other general manager duties as required.

Skills

Sales leadership

Customer service

Strategic planning

CRM systems

MS Office

Team development

Education

Bachelor's degree in sales, management, or related field

Tools

CRM software

MS Excel

Data analysis tools

Job description

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer. Why join Patterson? Patterson Companies is a value-added distributor focused on providing best-in-class products, services and technology to the dental and animal health markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

Essential Functions

• Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization.
• Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills.
• Reviewing and evaluating the work of direct reports to assess job performance.
• Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.
• Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met.
• Perform other general manager duties as required.

Job Qualifications

Required Qualifications

• Bachelor's degree in sales, management, or related field or an equivalent combination of education and experience.
• A minimum of 3+ years of experience with a proven track record in sales is required.
• Background in the following areas: customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.
• A high business acumen, strong decision making abilities, along with a strong customer focus is required.
• The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.
• General computer proficiency including knowledge of MS Office and CRM systems.
• Related industry knowledge is nice to have.

What's In It For You

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$139,200.00 - $185,666.67

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.