General Manager

Self Storage Plus; Raleigh (NC); On-site; USD 48,000 - 129,000; Full time

Job summary

Self Storage Plus is seeking a General Manager to oversee daily operations of storage facilities. This role involves managing leasing, marketing, and customer relations, requiring a detail-oriented professional with excellent customer service skills and the ability to adapt in a dynamic work environment. The position promises personal fulfillment and the chance for measurable success in a growing company.

Benefits

Paid Time Off

Career Skills Development

Great Work / Life Balance

Qualifications

• Organized, detail-oriented professional with customer service skills.
• Ability to handle conflicts and priorities effectively.

Responsibilities

• Manage property operations including leasing, marketing, and financial reporting.
• Show properties to prospective customers and respond to inquiries promptly.

Skills

Customer Service

Time Management

Sales Aptitude

Analytical Skills

Self-Motivated

Tools

Microsoft Outlook

Microsoft Excel

Job description

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Self Storage Plus is a regionally dominant self storage management company. Since 2018 it has quadrupled to nearly 100 properties and is now one of the top 10 largest self storage management companies nationally

Company: Self Storage Plus

Overview

Join Self Storage Plus as a General Manager and experience personal fulfillment and measurable success. Manage the day-to-day operations, leasing, and maintenance of our storage facilities. We seek an organized, detail-oriented professional with excellent customer service and communication skills.

Key Requirements

• Customer Service: Excellent customer service and communication skills with internal and external customers. Demonstrate genuine care, empathy, active listening, and build trust.
• Time Management: Follow a checklist, prioritize tasks, eliminate distractions, establish a routine, delegate responsibilities, and use electronic calendars (e.g., Microsoft Outlook or Teams).
• Sales Aptitude: Understand and present amenities, identify issues, offer solutions, and use needs-based selling techniques.
• Analytical Skills: Analyze different solutions, efficiently use Microsoft Word, Excel, Outlook, and Point of Sales systems to complete, compile, and submit documents.
• Self-Motivated: Handle conflicts, persevere, and overcome obstacles.
  
  

Responsibilities

• Manage property operations, including leasing, marketing, customer relations, rent collection, maintenance, and financial reporting.
• Show properties to prospective customers, explain terms of occupancy, and provide local area information.
• Implement policies and procedures to maximize efficiency, minimize costs, and ensure a positive tenant experience.
• Respond to customer inquiries, complaints, and emergencies promptly and professionally.
• Conduct regular property inspections, ensure safety and security requirements are met, clean units, grounds, and common areas, change light bulbs, and make minor repairs.
  
  

Benefits

• Paid Time Off
• Career Skills Development
• Great Work / Life Balance
  
  

Company Values

All-In: People are committed, accountable, and living to their full potential.

Pound for Pound the Best: We are competitive and want to succeed beyond what was accomplished the day or year before.

Sustain Greatness as a Team: We believe in our team and know it's up to everyone to do the work in front of them each day, while building up others toward their potential.

If you are an organized, customer-focused professional with a knack for property management, apply today for this rewarding opportunity with Self Storage Plus!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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