General Manager

Riser Fitness; Portland (OR); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

401K

Paid Time Off

Unlimited growth potential

Monthly performance bonuses

Job summary

A boutique fitness studio in Portland, Oregon is seeking a General Manager to oversee studio operations, lead sales efforts, and manage Sales Associates. The ideal candidate has over 2 years of sales experience, strong communication skills, and a passion for fitness. Responsibilities include training staff, managing multiple revenue streams, and ensuring a high level of customer service. This position offers a starting salary of $58,000-$60,000 with potential total compensation of up to $78,000 annually.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Must be fluent in English with excellent interpersonal skills.
• Ability to manage multiple revenue streams and excel in a fast-paced environment.

Responsibilities

• Lead generation through marketing and networking.
• Implement sales processes and train Sales Associates.
• Ensure studio cleanliness and organization.

Skills

Retail/service sales experience

Sales training

Communication skills

Organizational skills

Proficiency in data management

Trustworthiness

Computer proficiency

Tools

ClubReady software

Job description

Overview

Be part of the growing boutique fitness industry and join our Studio Team. Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment. Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Position

The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.

Requirements

• 2+ years of retail/service sales or fitness sales experience
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Benefits and Perks

• Starting Base Salary - $58,000-60,000
• Potential total compensation including bonuses - $76,000-78,000
• Monthly performance bonus opportunities up to $18,000 annually
• 401K
• Paid Time Off
• Unlimited growth potential within the company