General Manager

Arby's, Inc.; Portage (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading fast-food restaurant chain in Portage, Wisconsin, is seeking a General Manager to oversee operations, ensuring exceptional service, quality, and team performance. The ideal candidate will have strong leadership skills and a passion for customer service. Responsibilities include staffing, training, and maintaining safety standards while managing financial performance.

Qualifications

• Proven experience as a General Manager in a restaurant or similar environment.
• Strong communication and interpersonal skills.
• Ability to handle operational and financial measures.

Responsibilities

• Manage overall operations of an Arby's restaurant.
• Ensure service, quality, cleanliness, and safety standards.
• Lead team staffing and training.

Skills

Leadership and team management

Customer service orientation

Operational performance management

Job description

General Manager

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

• General Managers are responsible for the overall operations of an Arby's restaurant, including management and team staffing and training; insuring service, quality, cleanliness, and safety standards; regulatory compliance; and adequate performance on all financial and operational measures.
• General Managers typically work 10-hour shifts, standing most of the time. The position requires pushing, pulling, stretching, reaching, bending, continuous bilateral use of fingers and wrists, and the ability to lift 25 to 40 pounds. The General Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors and be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping.