General Manager

Lucky Strike Entertainment Corporation; Philadelphia (Philadelphia County); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness resources

401(k) Retirement Plan

Employee Stock Purchase Program

Employee Assistance Program

Vacation & Holidays

Discounts: Bowling, Boomer's & Waterp^

Retail discounts

Event discounts

Job summary

Lucky Strike Entertainment Corporation is seeking a General Manager in Training to rotate through all center operations and learn to run a multimillion-dollar entertainment venue. You will work on the floor with experienced leaders, making decisions and preparing to lead.

You will develop leadership, guest experience focus, and financial literacy as you progress toward P&L ownership, with nights, weekends, and holidays required.

Qualifications

• Progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Experience driving sales and contributing to revenue growth.
• Skilled at training and coaching teams in fast-paced environments.
• Active, floor-first leadership with focus on guest experience.
• Foundational financial knowledge including labor management and cost control.

Responsibilities

• Rotate through bowling, arcade, food & beverage, bar, and events operations to build center fluency.
• Collaborate with General Manager and department leaders to learn how standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make on-the-spot decisions during busy periods.
• Drive sales by engaging guests, supporting events, and executing marketing programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control for future P&L ownership.

Skills

Leadership experience

Hospitality industry experience

High-volume operations

Sales experience

Training and coaching

Guest experience focus

Financial literacy

Flexible schedule

Job description

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It's not easy to get hired by us - we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role

As a General Manager in Training, you will rotate through every area of center operations, make real decisions alongside experienced leaders, and build the skills to run a multimillion-dollar entertainment venue. This is not a passive program. You will be on the floor, learning by doing, and preparing to lead.

What You'll Do

• Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency
• Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs
• Participate in hiring, training, coaching, and performance conversations for hourly team members
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership

What You'll Bring

• Progressive leadership experience in hospitality, restaurant, or high-volume operations
• A track record of supporting sales and contributing to revenue growth
• Experience training and coaching teams in fast-paced environments
• An active, floor-first leadership style with a genuine focus on guest experience
• Foundational financial knowledge including labor management, cost control, and basic P&L
• Full schedule flexibility including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation, Paid Sick Leave, and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI-DNP

Pay & Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, insurance, dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $95,000 - $110,000 per year, depending on qualifications.