General Manager

Sardi's Pollo A La Brasa; Oxon Hill (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO- Paid Time Off

Free meals

Health Insurance contribution

Holiday Pay

Weekly Pay

Job summary

The Ontario Trillium Foundation is seeking a General Manager to oversee its Sardi’s location in Oxon Hill, Maryland. The role requires maintaining efficient operations while ensuring impeccable guest service. Responsibilities include hiring and developing team members, managing inventory, and engaging with the community.

We provide a supportive environment with benefits like Paid Time Off, health insurance contributions, and free meals. Join us to lead a passionate team dedicated to excellence.

Qualifications

• Proven experience in a managerial position within the food service industry.
• Ability to train and develop team members effectively.
• Strong budgeting and cash flow management skills.

Responsibilities

• Oversee and maintain efficient operations at Sardi's location.
• Hire and train high-quality team members.
• Manage inventory, ordering, and ensure product quality.
• Engage with the community and maintain a positive atmosphere.

Skills

Team leadership

Guest service

Budget management

Coaching

Product quality management

Job description

We're hiring a General Manager!

The General Manager maintains accountability for the efficient and profitable operation of their Sardi’s location. They consistently delivery “impeccable service” to our guests; provide food of highest quality with great flavors and great value; leadership and development of team members; create and maintain an environment of trust, credibility, and respect. The General Manager routinely exercises independent judgement and discretionary powers in their day-to-day performance of job duties. They ensure Sardi’s policies and procedures are implemented and maintained in a consistent manner.

POSITION RESPONSIBILITIES

PEOPLE

• Hires high quality team members who align with Sardi’s core values
• Works effectively with recruiting, training, and HR personnel to accomplish store-level “team member goals.”
• Ensures team members are selected and properly trained to deliver impeccable guest service.
• Develops team members by effectively coaching performance; recommends promotions
• Holds team members, managers and self-accountable for methods, standards, and results
• Ensures effective team practices at the store level through use of appropriate discipline, coaching, and rewards

PRODUCTS

• Ensures all team members follow established guidelines for product quality, availability, and excellence
• Ensures all service procedures are followed and friendliness standards are met
• Full accountability for inventory, ordering, and receiving; ensures maximize product quality and availability

PLACE

• Utilizes feedback tools to direct the efforts of the team (guest feedback, etc.)
• Spend the majority of his/her time in the “front of the house” interacting with team members and guests
• Follows and ensures prescribed facility cleanliness, maintenance, and safety practices
• Gets to know the neighborhood and takes an active interest in the community, its people, and events
• Provides leadership to team members and managers that generates an atmosphere where people strive to exceed expectations
• Maintains a labor schedule that meets guest demand

PROFIT

• Effectively manages and budgets to control cash flow, revenue growth, food cost, labor cost, and other operating expenses
• Maintains integrity of food cost management systems; performs weekly inventory and verifies accuracy of all numbers submitted. Responsible for accuracy of all food and beverage orders, ensures accurate receipt of delivery
• Executes all marketing initiatives thoroughly to include effective use of marketing materials and direction from the Director of Marketing
• Supports the implementation of L.S.M. programs as developed by the marketing coordinator, including providing staff, support, and products for promotional events

Why work with us?

We offer great benefits to our team members including:

• PTO- Paid Time Off
• Free meals
• Health Insurance contribution
• Holiday Pay
• Weekly Pay

Sardi’s is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi’s complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi’s also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the Company

Disclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.