General Manager

New Mexico Rural Water Association; Otis (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

A local water utility association in Otis, Colorado, is searching for an experienced professional to supervise the operations and maintenance of their water and wastewater systems. The role entails responding to emergencies, conducting inspections, and managing customer inquiries. The ideal candidate will have a valid New Mexico Water Operator II Certification or equivalent experience, along with strong skills in water treatment, customer service, and heavy machinery operation. This position involves physical labor and emergency on-call duties.

Qualifications

• Valid Driver's License required.
• Clean driving record necessary.
• Successful drug screening essential.
• Knowledge of business English spelling and grammar.
• Flexibility for various assignments.

Responsibilities

• Supervise water services operations and maintenance.
• Repair leaks and maintain water lines.
• Monitor pressure and flow to customers.
• Conduct inspections and routine maintenance.
• Address customer inquiries regarding water usage.

Skills

Water/wastewater treatment experience

Customer service skills

Heavy machinery operation

Ability to follow instructions

Time management

Education

New Mexico Water Operator II Level Certification

Tools

Backhoe

Trencher

Pump

Job description

Supervise and lead the operations, maintenance, and long-term development of the Association’s water and wastewater systems.

ESSENTIAL FUNCTIONS

• 1. Duties – may involve lifting and carrying heavy (50‑100 pounds or more) objects.
• 2. Previous experience in water/wastewater treatment.
• 3. Deal effectively with public and customer service.
• 4. Stand By/On Call requires responding to emergencies including nights, weekends, and holidays to restore interrupted water services.
• 5. Working knowledge of hand tools.
• 6. Ability to operate heavy machinery and pull a trailer.
• 7. Experience in maintenance of mechanical equipment.
• 8. Knowledge of water meter repair techniques and procedures.
• 9. General knowledge of streets and locations in the Otis district.
• 10. Ability to follow oral and written instructions, procedures and guidelines.
• 11. Knowledge of DFA, NM Rural Water, NMW&WWA, NMED and USDA for compliance requirements.

QUALIFICATIONS

• 2. Valid Drivers License.
• 3. Clean Driving Record.
• 4. Must successfully pass a drug screen.
• 5. New Mexico Water Operator II Level Certification or above, or equal to 10 years’ experience of water system.
• 6. Good knowledge of business English spelling and grammar.
• 8. Friendly, cross functional engagement, and team-oriented mindset.
• 9. Flexibility to undertake a variety of assignments.
• 10. Ability to organize time efficiently among a variety of duties.
• 11. Ability to use basic computer software.

DUTIES

• Monitor control flow and pressure of water to customers.
• Monitors gauges, meters, and control panels.
• Repair leaks including main water lines as well as service lines.
• Reads meters of all residential/commercial water system customers on a regularly scheduled basis to determine the amount of water use.
• Perform disconnects for non-payment.
• Maintain and record meter and gauge readings.
• Operate backhoe, trenchers, generators, pumps, and other extraction tools.
• Performs routine maintenance functions and custodial duties.

Preventive maintenance of pumps, pump stations, other mechanical and electrical systems and equipment as recommended by manufacturer

• Conduct frequent system and security inspections with preventive and routine maintenance on facilities and equipment.
• Conduct routine inspections of wells or surface water sources and watersheds to identify potential sources of contamination.
• Monitor chemical feed and other system components and monitor effectiveness of treatment.
• Provide input for planning and preparing equipment replacement in written form.
• Record water levels, sounding, and usage of all wells bi-monthly (for state submission in written form).
• Maintenance of spare parts inventories, or complete contact information for spare parts suppliers.
• Replaces non‑working/malfunctioning water meters and associated valves/meter boxes in the field to ensure accurate determination of customer usage and facilitate meter repair and maintenance.
• Answers customer inquiries/complaints regarding water usage and general water system operations.