General Manager

Nothing Bundt Cakes

Orlando (FL)

On-site

USD 75,000 - 120,000

Full time

14 days+

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Job summary

A leading bakery establishment is hiring a General Manager for their new Orlando location. The ideal candidate will take accountability for the team's success, ensure top-notch customer service and maintain high product quality. This role offers a chance to lead a passionate team in creating a positive guest experience in a vibrant new setting.

Qualifications

Must have experience in retail or hospitality management.
Ability to work under pressure and multi-task effectively.
Outgoing personality and integrity to fit the company culture.

Responsibilities

Oversee baking, frosting, and guest service departments.
Manage 12-20 employees and ensure smooth operations.
Maintain cleanliness and uphold brand image.

Skills

Organizational skills

Sales abilities

Team leadership

Time management

Customer service

Attention to detail

Job description

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Position Summary

Nothing Bundt Cakes Waterford Lakes is opening soon and looking for an experienced General Manager. We are seeking an exceptional individual with well-honed organizational skills and an outgoing personality to help build an opening team for a brand new bakery! Not only is this an opportunity to help hand pick the team, but also to work in a sparkling brand new kitchen, and an opportunity to get in on the ground floor of a sweet future!

The General Manager has full accountability for developing and maintaining an environment where there is a strong commitment to making genuine connections while focusing on providing the best service and highest quality products to our guests. This individual has the spirit of a champion, taking 100% accountability for the things they can control, making zero excuses. This individual also has a servant's heart, and goes out of their way for others with a 'whatever it takes' attitude. The General Manager coaches a team and manages a schedule of 12-20 employees, and ensures smooth and efficient operations in both the back and front of house. This person oversees the baking, frosting, utility, crafting and guest service departments, orders ingredients and supplies weekly, spearheads marketing and event efforts, among other duties, with a bright friendly smile.

Requirements

An outgoing and friendly personality
Experience in retail/hospitality management
Strong sales abilities
Ability to Lead and Inspire team members
Must work well in a team environment
Ability to follow instructions
Has integrity
Takes initiative
Fits the Nothing Bundt Cakes Culture
Has the ability to work well under pressure
Ability to multitask while paying special attention to detail
Genuine care of others needs
Good understanding and utilization of time management
Must know how to prioritize and delegate
Must be goal oriented with a sense of urgency
Must be okay with having a flexible schedule, with open availability Monday-Sunday.
Must be able to work holidays
Must work a minimum of 45-50 hours per week
Must be able to lift 50-60lbs

Responsibilities May Include But Are Not Limited To

Abide by all NBC policies and procedures
Abide by NBC’s uniform policy
Uphold NBC's image and brand
Maintain the cleanliness of the bakery
Maintain wait times, service and convenience
Project a positive attitude
Lead guest service by example at all times
Represent Nothing Bundt Cakes in a professional manner at all times
Be aware of all promotions and offers
Pay special attention to guest satisfaction
Enforce all NBC policies and provide ongoing feedback
Complete all required reports accurately including but not limited to the schedule, satisfaction reports, sales reports, labor reports, etc.
Daily inventory and weekly ordering
Maintain good communication between team members, owners, and the home office.
Assist with deliveries and all marketing functions including events
Balance and supervise sales transactions

Seniority level