General Manager

Marco's Pizza (Marco's Franchising, LLC); Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Marco's Pizza in Orlando, FL is seeking an experienced General Manager to oversee daily operations in our fast-paced restaurant. You will lead a team, ensure efficient food preparation, and uphold high standards of quality and cleanliness.

The ideal candidate has supervisory experience in quick-service food service, strong leadership and communication skills, and a passion for delivering excellent customer service. Training and growth opportunities are provided within the franchise system.

Qualifications

• Experience supervising staff in a quick-service/fast-food setting.
• Strong knowledge of food preparation techniques and kitchen operations.
• Familiarity with cash handling and financial reporting processes.
• Background in hospitality or food service management preferred.
• Excellent leadership and team development abilities.
• Strong verbal and written communication skills.
• Ability to stay organized and multitask in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Hire, train, and schedule team members; manage performance.
• Oversee food preparation to meet quality and safety standards.
• Handle cash management, deposits, and financial reporting.
• Maintain inventory and order supplies to support operations.
• Foster a positive, productive work environment and morale.
• Implement marketing strategies to drive sales and customer satisfaction.
• Respond to customer inquiries and resolve issues promptly.
• Ensure compliance with health and safety regulations in kitchen and dining areas.

Skills

Supervisory experience

Food prep knowledge

Cash handling

Hospitality management

Leadership

Communication

Multitasking

Job description

Full Job Description

Job Overview:

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our fast-paced, quick service restaurant. The ideal candidate will have a strong background in food service management and hospitality, with a passion for delivering exceptional customer service. As the General Manager, you will be responsible for leading a team, ensuring efficient food preparation, and maintaining high standards of quality and cleanliness.

Duties

• Supervise daily operations to ensure the smooth functioning of the restaurant.
• Manage staff performance, including hiring, training, and scheduling employees.
• Oversee food preparation processes to guarantee quality and safety standards are met.
• Handle cash management procedures, including daily deposits and financial reporting.
• Maintain inventory levels and order supplies as needed to ensure operational efficiency.
• Foster a positive work environment that encourages teamwork and high morale among staff.
• Implement marketing strategies to drive sales and enhance customer satisfaction.
• Address customer inquiries and complaints promptly to maintain a high level of service.
• Ensure compliance with health and safety regulations within the kitchen and dining areas.

Qualifications

• Proven experience in a supervisory role within the quick-service fast-food restaurant industry.
• Strong knowledge of food preparation techniques and kitchen operations.
• Experience with cash handling procedures and financial management.
• Background in hospitality management or food service management is preferred.
• Excellent leadership skills with the ability to motivate and develop team members.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

Above is a good starting place, but we expect you to learn our systems quickly within a few short weeks dependent on your abilities exhibited. We do not expect you to come in and start without a very good training regime. That is what we will give the lucky candidate.

Growth to Franchisee and Business owner is also within your grasp, with the help and assistance of the Franchisee and team. Come listen to the opportunities within the American dream.

If you are an enthusiastic leader ready to take on the challenges of managing a vibrant restaurant environment, we encourage you to apply for this exciting opportunity.