General Manager

Any Hour Group; Orem (UT); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Growth Opportunities

Supportive Environment

Impact on company culture

Job summary

A leading home services provider is seeking a General Manager to oversee operations in various states including Utah. The ideal candidate will have a strong leadership background and financial acumen to manage budgets effectively. This role involves mentoring teams, ensuring customer satisfaction, and improving operational efficiency. Opportunities for career advancement and a supportive work environment are offered. Ideal for those who want to make a significant impact as the company grows.

Qualifications

• Strong background in managing teams and operational oversight is essential.
• Experience in financial management and budgeting is crucial.
• Ability to lead and coach others while delivering excellent customer service.

Responsibilities

• Lead and manage a diverse team to deliver high-quality services.
• Oversee company operations including scheduling and customer service.
• Manage budgets and improve profitability through strategic initiatives.
• Enhance customer relationships and handle escalations effectively.

Skills

Leadership

Financial acumen

Customer service

Team management

Job description

Location

We are a private equity backed home services company conducting a nationwide search to hire a General Manager in our geographic footprint (AZ, CA, CO, ID, MI, MN, NM, NV, OR, UT). Relocation to one of these markets will be required as we are growing organically and via M&A activity.

About Us

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer‑centric approach, making us a trusted choice for homeowners. As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence.

Job Overview

The General Manager will oversee the daily operations of a branch, ensuring that all departments work efficiently to meet the needs of our customers. This role requires a hands‑on leader who is not only strategic but also able to lead and coach successful behavior and operations. The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service.

Why Join Us?

• Growth Opportunities: As we expand, there will be opportunities for career advancement within the company and in locations across the Any Hour Group
• Supportive Environment: Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations
• Impact: Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers

Key Responsibilities

• Leadership: Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high‑quality services
• Operational Oversight: Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
• Financial Management: Manage the company's budget, monitor financial performance, and work to improve profitability through cost‑effective strategies and revenue growth initiatives
• Customer Satisfaction: Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction