General Manager

Caliber; Ontario (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Caliber Collision in Ontario, CA is seeking a Collision General Manager to run the center’s daily operations, drive safety, quality, and profitability, and lead a team of technicians and staff.

The role focuses on risk management, teammate development, client metrics, and financial performance. You will recruit, mentor, and retain talent while upholding Caliber SOPs and industry standards to restore the rhythm of our customers' lives.

Qualifications

• 3+ years of Collision Management experience.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be 21 years of age or older.

Responsibilities

• Oversee center operations including risk management, production, and administration.
• Recruit, develop, and retain teammates.
• Monitor financial performance and analyze monthly metrics for trends.
• Ensure repairs meet SOPs and industry standards.
• Provide personable customer service and manage customer expectations.

Skills

Collision management

Leadership

Customer service

Attention to detail

Tools

CCC1

Job description

# Where Purpose and Opportunity Align## General ManagerApply: Ontario, CA: Full time: Posted Today: R0227469**Service Center**Ontario**JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Collision General Manager** to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards. **OUR COLLISION GENERAL MANAGER FOR THIS POSITION CAN MAKE UP TO:**$100,000 - $120,000 per year! **BENEFITS OF JOINING CALIBER*** **Benefits from day one** When you join Caliber, you’ll become immediately eligible for medical, dental and vision* **Industry Comparable Pay** – Paid weekly* **Paid Vacation & Holidays** – Begin accruing day 1* **Career growth opportunities** – We promote from within!* **Paid Skilled Trainings and Certifications** – I-CAR and ASE **REQUIREMENTS*** 3+ years of Collision Management Experience* Must have a valid driver’s license and be eligible for coverage under our company insurance policy* Must be 21 years of age or older**ABILITIES/SKILLS/KNOWLEDGE*** Advanced understanding of Collision Estimatics* Must have prior experience with CCC1* Advance understanding and knowledge of the repair process/procedures* Be able to understand instructions – written and verbal* Can prioritize competing tasks and adapt easily to a fast-paced environment* Ability to provide personable, friendly customer service to internal and external customers* Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. **Caliber** has grown beyond 1700 centers nationwide and features a full range of automotive services, including **Caliber Collision**, one of the nation’s largest auto collision repair provider across 41 states; **Caliber Auto Glass** for glass repair and replacement, **Protech Automotive Services** for mobile diagnostic scanning and calibration, powered by hands-on experts and **Caliber Fleet Services** for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. By joining **Caliber**, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity EmployerPursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.**Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.****Must be eligible to work in the U.S. with no restrictions.**