General Manager

LaMar's Donuts and Coffee; Omaha (NE); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Paid Time Off (PTO)

Leadership development and advancement

Job summary

LaMar’s Donuts and Coffee in Omaha, Nebraska seeks a General Manager to lead on-site operations, drive financial results, and uphold brand standards. This high accountability role requires open availability, early 3:00 AM starts, weekend and holiday leadership, and a hands-on approach on the floor.

You will manage production, beverage quality, scheduling, compliance, and guest experience, while mentoring a team of supervisors and baristas.

Qualifications

• 5+ years restaurant or hospitality management experience.
• 2+ years as a General Manager in a high volume concept.
• Strong P&L and financial management experience.
• Experience managing or scaling from less than $1M in some locations toward $2M+ annual revenue locations.
• ServSafe Manager Certification (or ability to obtain quickly).
• Food Handlers Card (required).
• Experience with POS, inventory, and labor scheduling systems.
• High School Diploma or GED.

Responsibilities

• Enforce SOPs across the store.
• Ensure OSHA and wage/hour compliance.
• Maintain ServSafe Manager and Food Handlers certifications.
• Oversee production, espresso calibration, and beverage quality.
• Inventory, ordering, and par levels management.
• Open/close execution and waste control.
• Conduct audits and corrective actions.
• Own store-level financial performance including sales, labor, and food/bev cost controls.

Skills

Restaurant management

GM experience

P&L management

High volume operations

ServSafe Certification

Food Handlers Card

POS systems

Inventory management

Labor scheduling

Education

High School Diploma or GED

Tools

POS systems

Job description

General Manager (GM) LaMar’s Donuts and Coffee

Omaha, Nebraska

About LaMar’s Donuts And Coffee

LaMar’s Donuts and Coffee is a fast luxe hospitality brand built on heritage craftsmanship and modern execution. We produce made from scratch gourmet artisan donuts, handcrafted espresso beverages, and premium coffee and tea programs across all dayparts.

We combine culinary excellence, disciplined systems, and elite leadership standards. As we scale across Nebraska and nationally, we are seeking high performance leaders who lead from the front.

Position Summary

The General Manager (GM) is the senior on site executive leader responsible for total store performance, financial results, team culture, brand execution, and strict adherence to company SOPs and KPIs.

This is a high accountability, high performance leadership role requiring:

• Open availability (including overnight/graveyard shifts)
• Early morning production leadership (3:00 AM 5:00 AM start times)
• Weekends, (Saturday and Sunday) holidays, and extended hours (55 60+ hours/week as needed)

The GM leads on the floor, in production, and in service—not from the office.

Compensation

• Base Salary: $50,000 $85,000 annually (depending on experience and performance history)
• +5% salary for employees who: o Speak English AND at least one additional language (besides Spanish, see below)
• Are approved by management as actively using bilingual skills in the workplace oApplies to all hours worked (not just service time)
• +10% salary for employees who: o Speak English AND Spanish
• Are approved by management as actively using bilingual skills in the workplace
• Applies to all hours worked (not just service time)

Benefits may include:

• Health, dental, vision, life and supplemental insurance (if applicable)
• Paid Time Off (PTO) and sick leave
• Leadership development and advancement pathway and unlimited opportunity

Core Responsibilities

Operational Excellence and Compliance

• Enforce all LaMar’s Standard Operating Procedures (SOPs) without deviation
• Ensure compliance with: o OSHA workplace safety standards
• Nebraska Wage and Hour laws
• Maintain required certifications (ServSafe Manager, Food Handlers Card)
• Oversee: o Made from scratch production
• Espresso calibration and beverage quality oInventory, ordering, and par levels
• Waste control systems oOpening/closing execution
• Conduct audits and implement corrective actions

Financial and KPI Accountability

Full ownership of store level financial performance:

• Sales growth (daily, weekly, monthly)
• Labor cost % and scheduling efficiency
• Food and beverage cost controls
• Prime cost (COGS + labor)
• EBITDA contribution
• Guest satisfaction and mystery shop scores
• Health inspection performance
• Employee retention

Must be able to:

• Interpret PandLs
• Manage budgets and forecasting
• Drive revenue and profitability initiatives

Leadership and Culture

• Hire, train, and develop high performing teams
• Lead Assistant Managers, Shift Leaders, Bakers, and Baristas
• Maintain a culture of urgency, accountability, and respect
• Execute progressive discipline and documentation
• Ensure compliance with Nebraska employment laws
• Build a bench of promotable leaders

Scheduling and Availability Requirements

• Open availability required
• Must work: o Overnight/graveyard shifts
• Early mornings (3:00 AM 5:00 AM starts) oWeekends and holidays
• Extended hours required during peak periods
• Must be physically present and leading in store operations

Physical and Work Environment Requirements

• Stand/walk 8 12+ hours per shift
• Lift 50+ lbs regularly
• Work in high temperature kitchen environments
• Safely operate commercial kitchen equipment
• Handle high volume, high stress operations with composure

Conduct and Professional Standards

• Demonstrate integrity, accountability, and strong moral character
• Maintain a zero tolerance policy for harassment or discrimination
• Uphold confidentiality of company and employee information
• Maintain clean, professional appearance aligned with brand standards
• Represent LaMar’s positively in the community

Qualifications

Required

• 5+ years restaurant or hospitality management experience
• 2+ years as a General Manager in a high volume concept
• Strong PandL and financial management experience
• Experience managing or scaling from less than $1M in some locations toward $2M+ annual revenue locations
• ServSafe Manager Certification (or ability to obtain quickly)
• Food Handlers Card (required)
• Experience with POS, inventory, and labor scheduling systems
• High School Diploma or GED

Preferred

• Coffee, bakery, fast casual, or artisan production experience
• Multi unit leadership exposure
• Proven track record of turning around or scaling store performance

FLSA Classification

This position is classified as Exempt Executive under:

• Fair Labor Standards Act (FLSA)

The role meets exemption criteria including:

• Managing a recognized department/business unit
• Directing at least two full time employees
• Authority or influence over hiring/firing decisions
• Exercising independent judgment and discretion

Ideal Candidate Profile

We are seeking a leader who:

• Has a relentless work ethic
• Takes full ownership of results
• Thrives in early morning and production driven environments
• Leads from the front, not from the office
• Holds themselves and their team to elite standards
• Treats the store like their own business
• Protects the brand at all costs

Equal Opportunity and Pay Equity Statement

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.