General Manager

McDonald's; Omaha (NE); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

Job summary

A prominent fast-food chain is seeking a General Manager in Omaha, NE, to lead the restaurant team and drive sales and profitability. The ideal candidate has strong leadership skills and experience in managing customer service operations. Responsibilities include recruiting and developing staff, maintaining quality standards, and executing marketing plans. This is a full-time position with a salary range of $40,000 to $65,000 per year, along with various benefits.

Qualifications

• 3+ years of experience in a management role within a customer-focused environment.
• Proven ability to drive sales and profitability through strong leadership.

Responsibilities

• Recruit, lead, and develop a high-performing team.
• Ensure high standards of quality, service, and cleanliness.
• Develop and implement local marketing plans.

Skills

Leadership

Sales

Customer Service

Team Management

Job description

Join to apply for the General Manager role at McDonald's.

The ideal Restaurant Manager is enthusiastic, results-driven and knows how to get the most out of their team to create an Amazing Customer Service environment. They must feel comfortable building a team. They recruit, lead and develop people to execute outstanding Quality, Service, Cleanliness & Value, build sales and control costs to deliver optimum business results for a single McDonalds restaurant. Key customers include all levels of the team and our Guests/Customers.

Leadership

• Motivate a group of people to act towards achieving a common goal.
• Possess the combination of personality and leadership skills that makes others want to follow their direction.
• Set the tone for the restaurant and customer service environment.
• Role model values and behaviors that are consistent with the Company culture.

Sales, Guest Counts and Profitability

• Effectively develop and execute store (local store) marketing plans to maximize sales potential within the community.
• Ensure systems and routines are in place to continue to improve sales and transactions; push the team with targets and hold the team accountable.
• Conduct in-restaurant implementation of new products and procedures.
• Effectively execute national and co-op promotions to maximize sales potential.
• Consistently execute at a high level in managing expenses and meet budgeted targets.
• Use proper security and safety measures at all times.

Operations – Quality and Food Safety

• Maintain critical standards for raw and finished product quality, service speed and quality, cleanliness, sanitation, and ensure food safety is a top priority for the restaurant on a daily basis.
• Manage planned maintenance of equipment to ensure optimal productivity and quality.

Service and Scheduling

• Accurately project, measure and control all P&L line items, e.g., food, labor, etc.
• Measure external customer satisfaction and execute a plan to improve their satisfaction with their McDonald’s experience and increase their loyalty.
• Effectively schedule to build the business on all day parts.

Cleanliness and Security

• Maintain all physical plant aspects of the restaurant, including landscaping, building, equipment, etc.
• Ensure all security procedures are executed.

People

• Recruit, select, develop and retain an optimum number of crew, maintenance, and management dedicated to customer satisfaction.
• Plan and conduct leadership team meetings.
• Complete and present performance appraisals based on defined goals and objectives for all restaurant team members in a timely manner.
• Know, enforce and educate crew on all appropriate policies, labor laws, security and safety procedures.
• Model performance standards for all crew stations and maintenance. Work in a unit-producing capacity as needed.
• Execute a plan, based on an employee commitment measurement, to increase employee loyalty, satisfaction and pride with the McDonald’s experience.
• Manage the development and training of crew and shift management employees, including interviewing applicants for crew and management positions.
• Perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets restaurant standards, monitoring safety, security, and profitability, and communicating with the next manager to help prepare him/her to run a great shift.

Job Type

Full-time

Pay

$40,000.00 - $65,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience Level

• 3 years

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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