General Manager

IMA PAYROLL LLC; North Bethesda (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible scheduling

Growth opportunities

Medical benefits

Dental benefits

Vision benefits

Three-week PTO

Annual bonus

401k plan

Free pizza

Company swag

Commuter benefit

Cell phone benefit

Job summary

IMA PAYROLL LLC seeks a Restaurant Shop Leader to manage day-to-day operations, drive top KPIs, and uphold our brand promise. You will lead a team, control costs, and ensure excellent guest experiences while maintaining safety and quality standards.

You will recruit, interview, hire, and develop talent, conduct performance reviews, and mentor future leaders. The role requires strong communication, multitasking ability, and a dedication to operational excellence.

Qualifications

• High School Diploma or GED; advanced degree a plus.
• At least 2 years of experience leading a restaurant with 25+ employees and managing financials.
• Must be 18 years of age and hold Food Handlers license or ServSafe certification.
• Strong time-management, multitasking, and organizational skills.
• Excellent written and verbal communication; ability to delegate and hold staff accountable.
• Proficient with POS systems and restaurant back-office reporting.

Responsibilities

• Lead daily operations.
• Manage P&L by cash control, inventory, labor, and financial reports to drive results.
• Lead weekly manager and pre-shift meetings to set goals and objectives.
• Maintain fast, accurate service and a positive guest experience.
• Ensure health and safety codes and company policies are followed.
• Recruit, interview, hire, and conduct performance reviews.
• Develop future leaders for the business.
• Provide ongoing feedback and manage team performance.
• Follow preventative maintenance for facility and equipment.
• Build relationships with vendors and the local community.

Skills

Team leadership

Financial oversight

Communication

Time management

Education

High School Diploma or GED

Food Handlers license or ServSafe certification

Tools

Point of sale software

Job description

THE JOB

Shop Leaders are responsible for the day to day operations, delivering on our brand promise to our f&m and guests, while driving top notch results across key performance indicators

We're pizza's future. We're a mission-driven, culture-carrying community. We're that better flavor, quality ingredients, kinda pie. We're not 'Big Pizza,' and proud to be so. Because we're doing more - a more livable wage, a more socially conscious vision, and more real actions. And we're being more; so, expect more.

• Lead daily operations
• Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps and actions to drive the business
• Leads weekly manager + pre-shift meetings to drive key goals + objectives throughout the Shop
• Maintains fast, accurate service, positive guest experience, + ensures consistent execution against quality standards.
• Adheres to health + safety codes, as well as Company safety + security policies
• Recruits, interviews, + hires team members, conducts performance reviews
• Develops future leaders for the business
• Engages in feedback conversations + manages team performance
• Follows preventative maintenance program with regards to facility, equipment, + shop cleanliness.
• Builds relationships with vendors, community + neighbors

WE PROVIDE

• Flexible scheduling to match your lifestyle
• Unmatched growth opportunity
• Medical, dental, + vision benefits on day one
• Tax-free Commuter and Cell Phone Benefits
• 3-week Paid time off, including Thanksgiving Day + Christmas Day
• 15% of Base Salary Annual Bonus
• Option to participate in company 401k
• Company swag you'll actually want to wear!
• Free pizza

THE MUST-HAVES

• High School Diploma or GED; advanced degree a plus
• At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees
• At least 18 years of age
• Food Handlers license or ServSafe certification required
• Strong time-management skills. Ability to multi-task, to prioritize and to organize.
• Ability to select, develop, inspire and manage strong teams.
• Strong communication skills, both written and verbal.
• Ability to delegate, follow-up and hold employees accountable.
• Proficient knowledge of computers, point of sale software, and restaurant back office software and reporting tools, including labor scheduling and inventory
• Available to work late nights, weekends, and holidays

IN SHOP REQUIREMENTS

• Must spend 80-90% of working shift on the floor or in the front of the shop.
• Able to on feet for extended periods of time
• Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat + bend
• Be able to exert well-paced mobility for up to 8 hours or as needed
• Be able to handle a knife confidently
• Be able to work in warm and cool environments with high-volume music playing
• Be able to tolerate potential allergens, including tree nut, egg, dairy, gluten, soy, + shellfish
• Be able to speak conversational English