General Manager

Brookfield Properties Multifamily LLC; New York (NY); On-site; USD 109,000 - 152,000; Full time

Benefits offered by this job

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Referral bonus program

On-site rental discount

Job summary

Brookfield Properties Multifamily LLC seeks an experienced property operations leader to supervise and coordinate daily activities across high-complexity apartment communities. You will oversee leasing, maintenance, budgets and staff, ensuring top-tier asset performance.

The role emphasizes strong regulatory knowledge, vendor management, and marketing coordination to maximize occupancy and NOI. On-site leadership with potential for advancement and comprehensive benefits.

Qualifications

• 5-7 years of supervisory and property management experience within multifamily.
• Experience in multi-site management preferred.
• Certifications: ARM, CPM, IREM, or CAM preferred.

Responsibilities

• Supervise and coordinate daily operations of high complexity apartment communities.
• Administer leasing and occupancy, maintenance, and staff management.
• Review budgets, vendor contracts, and marketing plans to maximize NOI.
• Coordinate advertising and promotional needs with Marketing, ensuring compliant marketing.

Skills

Fair housing laws

Affordable housing programs

Microsoft Office Suite

Leadership

Yardi

LRO

Landlord/tenant knowledge

Education

Undergraduate degree preferred

High school diploma / GED

Associate Degree in General Studies

Tools

Yardi

LRO

Job description

Location Lincoln at Bankside - 5 Lincoln Avenue Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

Job Description Overview

Supervises and coordinates the daily operations of a high complexity apartment community, multiple apartment communities (large number of units), and/or mixed-use community (i.e. retail, parking, office) including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports. Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Conducts move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed. Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues.

Requirements

Undergraduate Degree preferred High school diploma / GED in General Studies or Associate Degree in General Studies. 5-7 years of required Supervisory and Property Management experience within multifamily. 5-7 years of preferred experience Multi-site Management. Preferred certifications for this position include: Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (IREM), or Certified Property Manager (CAM). Required skills for this position include: fair housing laws, affordable housing programs at select properties, and Microsoft Office Suite. Preferred skills for this position include: Yardi, LRO, leadership/supervisory skills, and landlord/tenant knowledge.

Compensation

Commensurate with Experience $ 109,000 - 152,460 annually

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site!

Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

Drug free workplace #LI-DG24

We are proud to create a diverse environment and are proud to be an equal opportunity employer.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.