General Manager

National Corporate Housing; New York (NY); On-site; USD 103,300 - 123,100; Full time

Benefits offered by this job

Annual performance-based bonus

Medical, dental, and vision insurance

401(k) plan with discretionary match

Paid volunteer time

Wellness program

Complimentary use of corporate apartments when available

Job summary

National Corporate Housing is seeking an experienced General Manager to oversee sales and operations in New York. You will drive financial performance, manage teams, and enhance customer satisfaction. The role demands strong leadership, communication skills, and a background in hospitality, corporate housing, or a similar field. Offering a competitive salary of $103,300 - $123,100 annually, numerous benefits, and an inclusive workplace culture, this position is ideal for motivated individuals eager to succeed in a fast-paced environment.

Qualifications

• Proven history of success managing sales and operations teams.
• Management experience in relocation, hospitality, or real estate is a plus.
• Excellent customer service skills are required.

Responsibilities

• Lead day-to-day sales and operations of local office.
• Drive financial performance and market visibility.
• Hire, manage, and develop high-potential associates.
• Manage budgets and P&L, including annual budget preparation.

Skills

Sales management

Operational management

Customer service

Communication skills

Microsoft Office proficiency

Education

Bachelor's degree

Job description

National Corporate Housing | Home, Wherever You Are

National Corporate Housing is seeking an experienced General Manager to lead and oversee the day‑to‑day sales and operations of one of our local offices. In this high‑impact leadership role, you will drive financial performance, market visibility, and customer loyalty through strong business acumen, team development, and strategic execution. The ideal candidate is results‑driven, service‑oriented, and passionate about mentoring and managing cross‑functional teams to achieve long‑term success.

At National, we don’t just provide housing—we create home‑like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360‑degree services that make transitions seamless.

Expectations For Success

• Achieve year‑round profitability of the market
• Hire, manage, and develop high‑potential associates
• Lead, manage, and hold sales and operations team members accountable
• Drive the success of the business development team, including outside salespeople
• Attend sales calls and deliver presentations
• Achieve guest satisfaction survey score goals
• Review client and guest relations issues and resolve when necessary
• Perform periodic inspections to ensure inventory meets quality standards
• Gain market visibility and increase market share for the Company
• Participate in industry and local market networking opportunities
• Build local property partnerships and negotiate fees, terms, and rental rates
• Develop and implement short- and long‑term strategic plans that align with organizational goals
• Ensure the market adheres to Company standards and policies
• Manage budgets and P&L, including active participation in the annual budget preparation process
• Review and/or acquire new housing inventory as neededMaintain appropriate marketing materials for the market through collaboration with the marketing team
• Other duties as assigned

What Makes This Role Unique?

• A fast‑paced, independent, motivated self‑starter with a drive to succeed
• Proven history of success managing both sales and operations‑focused team members
• Strong communication and presentation skills
• Bachelor’s degree is ideal
• Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus
• Excellent customer service skills
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Some travel may be required

Benefits

• Competitive Base Salary
  • $103,300 - $123,100 annual salary
  • Annual performance‑based bonus of up to 10% of the Market’s Net Income based on achievement of KPIs
  • Annual performance‑based bonus of $15,000 based on achievement of company KPIs
• Medical, dental, and vision insurance options
• 401(k) plan with discretionary match
• Company paid life insurance, short‑term disability, and long‑term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One‑of‑a‑kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Paid volunteer time
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)
• National is a drug & alcohol‑free workplace. Please note that we conduct a background check and 5‑panel drug screen after a contingent offer has been made.

Additional Information

Fair Labor Standards Act (FLSA): Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.