General Manager

Cushman & Wakefield; New York (NY); On-site; USD 179,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Accounts

Health Savings Accounts

Retirement Savings Plan

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Cushman & Wakefield in New York seeks an Area Property Manager/General Manager to oversee an assigned portfolio in a designated geographic area, working with ownership to maintain consistent operations and serve as the primary client contact.

The role requires 5+ years in property management and leadership, a Bachelor’s degree, and proficiency with Yardi. You will lead on-site teams, manage budgets, supervise staff, and drive leasing, marketing, and service excellence across communities.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 5+ years of Property Management experience and 5+ years of management experience.
• Proficiency with property management software and strong leadership skills.

Responsibilities

• Oversee operations across portfolio in partnership with the Asset Manager and Regional Property Manager.
• Drive superior customer service to residents and prospects to increase renewals and revenue.
• Develop, mentor, and lead a high-performing on-site team to maximize engagement and minimize turnover.
• Drive marketing strategies and revenue growth across communities.
• Supervise day-to-day on-site operations and ensure adherence to policies.
• Manage budgets, forecasting, and financial reporting for the portfolio.

Skills

Property management

Budgeting

Staff management

Yardi

Education

Bachelor’s Degree

Tools

Yardi

Job description

Job Description Summary

The Area Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. The Area Property Manager will have some direct property oversight in addition to assisting and directing Property Managers in the portfolio.

Job Title

General Manager

Job Description Summary

The Area Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. The Area Property Manager will have some direct property oversight in addition to assisting and directing Property Managers in the portfolio.

Job Description

ESSENTIAL JOB DUTIES

• Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modeling the mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Coordinate special projects as requested by supervisor.
• Perform any other related duties as required or assigned.

Competencies

• Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings
• Must be detail-oriented and able to focus with frequent interruptions
• Experience in supervisory role and managing staff
• Experience in writing and maintaining budgets
• Maintains confidence and protects operations of business by keep information confidential
• Must be detail oriented and able to focus with frequent interruptions
• Proficient in Yardi property management software or other similar property management software
• Oversee entire staff within assigned portfolio

IMPORTANT EDUCATION

• Bachelor’s Degree needed

Important Experience

• 5+ years of Property Management experience
• 5+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 25% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Other Duties

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 178,500.00 - $210,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”