Senior Property Manager

Cushman & Wakefield; Los Angeles (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life and disability insurance

Paid and unpaid time off

Job summary

Cushman & Wakefield is seeking a Senior Property Manager in Los Angeles to oversee a portfolio and ensure smooth operations. This role requires strong leadership, excellent customer service skills, and a deep understanding of property management. The ideal candidate will have over 10 years of experience in the field and be proficient in property management software such as Yardi. The position offers a competitive benefits package, including health and retirement plans, as well as an inclusive work environment.

Qualifications

• 10+ years of Property Management experience required.
• 5+ years of Management experience required.
• CPM, RPA, or CSM designation preferred or in process.
• Must possess a real estate license.
• Strong knowledge of finance and building operations.

Responsibilities

• Oversee and manage operations for assigned properties.
• Ensure smooth operation and maintenance of communities.
• Provide superior customer service to enhance satisfaction and revenue.
• Mentor and lead a high-performing team.
• Drive revenues through creative marketing programs.
• Supervise day-to-day operations of the team.

Education

Bachelor’s Degree

Tools

Yardi property management software

Microsoft Office Suite

Job description

Job Title

Senior Property Manager

Job Description Summary

The Senior Property Manager oversees an assigned portfolio or a multi‑faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.

Job Description

• Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• People development - Developing, mentoring, leading, and managing a high‑performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.
• Supervise day‑to‑day operations of entire on‑site team, ensuring that all policies and procedures are being followed.
• Maintain effective on‑site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow‑up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Coordinate special projects as requested by supervisor.
• Perform any other related duties as required or assigned.

Competencies

• Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings.
• Must be detail oriented and able to focus with frequent interruptions.
• Experience in supervisory role and managing staff.
• Experience in writing and maintaining budgets.
• Maintains confidence and protects operations of business by keeping information confidential.
• Proficient in Yardi property management software or other similar property management software.
• Oversee entire staff within assigned portfolio.

Important Education

• Bachelor’s Degree required.

Important Experience

• 10+ years of Property Management experience.
• 5+ years of Management experience.

Additional Eligibility Qualifications

• CPM, RPA, or CSM designation or in process.
• Possess real estate license.
• Strong knowledge of finance and building operations.
• Ability to analyze, prioritize, and delegate.
• Ability to effectively manage a team of professionals, including both employees and vendors.
• Previous experience in analyzing and negotiating commercial lease and/or contract language.
• Advanced knowledge of Microsoft Office Suite.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 60% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.

Equal Opportunity and Disability Accommodations

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.