General Manager

Sploot Veterinary Care; New Brunswick (NJ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive base pay

401(k) Retirement & company match

Health, Dental, and Vision insurance

Employee Assistance Program

Generous pet care benefits

Up to 4 weeks PTO

12 weeks parental leave

12 holidays

Team events

Job summary

Sploot Veterinary Care is introducing a new approach to urgent and primary care clinics and is seeking a ROCKSTAR General Manager to oversee day-to-day operations in New Jersey, delivering the ABSOLUTE BEST medical care to pets and peace of mind to their families.

You will lead a diverse team of nurses, doctors, and operations professionals, foster a collaborative culture, and ensure a welcoming, high-performance environment that supports growth across the market.

Qualifications

• 5+ years of analytical, strategic operational experience.
• Proven record of building and managing high-performing teams.
• Experience setting strategic direction and guiding growth.
• Data-driven with strong business analytics.
• Detail-oriented, organized, and able to juggle priorities.
• Excellent communication and interpersonal skills.

Responsibilities

• Launch and grow the market in New Jersey during initial rollout and beyond.
• Monitor market performance metrics and P&L elements.
• Lead and develop a diverse clinic team including nurses and doctors.
• Oversee daily operations and ensure service excellence.
• Drive process improvements and implement new initiatives.
• Ensure compliance with company policies and regulations.

Skills

Leadership

Strategic planning

Team management

Data analysis

Communication skills

Operations management

Process improvement

Job description

Sploot Veterinary Care is introducing a new approach to veterinary care through Urgent & Primary Care Clinics, and we’re looking for a ROCKSTAR General Manager to join our team and help us deliver the ABSOLUTE BEST medical care to our patients.

Sploot believes that every pet deserves high-quality veterinary care whenever and wherever they need it. Whether it’s a routine visit or something that “just happened and can’t wait,” we’re there for pets and their parents.

We know great treatment starts with a happy, thriving team, so we created a supportive, healthy, balanced environment that helps veterinary professionals thrive in and out of the clinic. Sploot genuinely values a collaborative culture and work/life balance.

We are looking for aGeneral Manager to oversee day-to-day operations in New Jersey, ensuring a seamless experience for pets, pet parents, and our exceptional team members.

What You’ll Do:

• Navigate a new market through the exciting launch period and then through sustained growth
• Monitor and manage specific market performance metrics with responsibility for major elements of the market’s P&L
• Manage and inspire a diverse team of nurses, doctors, and clinic operations professionals, fostering a culture of development and collaboration.
• Support daily operations across the market, ensuring the highest standard of service and efficiency.
• Champion our company values and create a welcoming, supportive environment for clients and staff.
• Drive operational excellence by overseeing clinic workflows, developing new processes, and rolling out new initiatives.
• Ensure compliance with all company policies, procedures, and regulatory requirements.

Who You Are:

• You have at least 5 years of analytical, strategic operational experience.
• You are a natural leader with a proven track record of building and managing high-performing teams.
• Experience with setting strategic direction. You’ll understand the company’s mission, influence strategic objectives, and guide your team to execute toward measurable growth goals.
• Experience in business analytics and metrics. You’re data-driven and use that to inform your decisions.
• You are detail-oriented and organized, able to juggle multiple priorities and drive results.
• You thrive in a fast-paced environment and are passionate about creating exceptional experiences for clients and employees alike.
• You have excellent communication and interpersonal skills and can motivate and inspire your team.

What Catches Our Eye:

• Previous experience in consulting or at a start-up with a desire to take on more responsibility and ownership
• You have worked at a fast-paced startup or company, especially one that requires a boots-on-the-ground operational team.
• A proactive, problem-solving mindset focused on continuous improvement.

What We Offer:

• Competitive base pay
• 401(k) Retirement & company match
• Health, Dental, and Vision insurance fully covered by Sploot
• Employee Assistance Program
• Generous pet care benefits for your fur babies
• Up to 4 weeks of Paid Time Off (“PTO”)
• 12 weeks of paid parental leave
• 12 Sploot HQ recognized holidays
• Team events and other local social activities

Sploot Veterinary Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state, and local laws. Sploot Veterinary Care complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.