General Manager

Helio Home; Nashville (TN); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health Insurance premium 85% paid by 1

Dental Care, Vision Care & Life Ins.

Parental Leave Top Up

Education Support

Equity

401k program

Job summary

Jetson is seeking a General Manager to build and lead the Nashville market from the ground up. You will oversee daily operations, hire and develop HVAC and electrical technicians, and drive local partnerships with utilities and contractors.

You will own the local P&L, set playbooks, and align with HQ on Sales, Marketing, and Product to improve customer experiences and market share.

Qualifications

• Experience managing field service teams (HVAC/electrical/home services) or similar.
• Proven track record launching/building new markets or branches from zero.
• Full P&L ownership and data-driven budgeting/forecasting.

Responsibilities

• Oversee daily Nashville branch operations: scheduling, installs, service calls, quality control, safety compliance.
• Build and lead a high-performing field team, recruiting, onboarding, coaching, and accountability from day one.
• Lead from the front to uphold Jetson culture and attract top talent; manage vendor/subcontractor relationships.

Skills

Field operations

Team leadership

P&L ownership

Recruiting & onboarding

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in Business Administration/Engineering/related field

Tools

CRM systems

Google Workspace

Job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We are searching for a General Manager to build and lead Jetson's new Nashville market from the ground up. This is a true blank canvas — no team, no installs, no customer base, and no local presence yet. The right person has done this before: launched a market or branch in a field service environment, built a team of residential trades professionals from scratch, and owned the P&L the entire time. You will write the playbook, lead from the front every day, and be personally accountable for everything that happens in this market.

What You'll Do

• Oversee daily operations of the Jetson Nashville branch including scheduling, installations, service calls, quality control, and safety compliance
• Build and lead a high-performing team of HVAC technicians, electricians from scratch — recruiting, onboarding, coaching, and holding people accountable from day one
• Be on the ground every day leading from the front, upholding Jetson culture, and ensuring we are attracting and hiring top players who exemplify Jetson values
• Lead, mentor, and develop your field force of HVAC and electrical technicians to deliver the best customer experience in the business
• Manage vendor and subcontractor relationships, holding partners accountable to quality and performance expectations
• Establish local partnerships with utilities, contractors, and community organizations to drive brand awareness and customer acquisition
• Gather market insights and manage local regulatory, permitting, and compliance matters including Market's contractor licensing requirements
• Work closely with HQ teams across Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success to improve products, enhance customer experiences, and align on strategic goals
• Use data and KPIs to drive continuous improvement and align with corporate goals
• Provide regular financial and operational reports to the executive team

What You'll Bring

• Direct, hands-on experience managing and dispatching a field force of HVAC technicians, electricians, or residential home services installation crews performing work inside customers' homes
• Proven experience launching or building a new market, branch or division from zero — no existing team, customer base, or operational playbook. You have built something from nothing before
• Full P&L ownership at meaningful scale in a field operations or home services context — you have owned a budget, read a P&L, and driven decisions with data and KPIs
• Proven track record of building and developing high-performing teams from scratch including recruiting, onboarding, coaching, and holding people accountable
• Entrepreneurial mindset and genuine comfort operating with ambiguity — you solve before you expand and don’t need a playbook to take action
• Exceptional problem-solving, decision-making, and communication skills
• Genuine belief in home electrification and clean energy — you're here because the mission matters to you, not just because it's a GM seat
• Proficiency in business software, CRM systems, and Google Workspace
• Fluency with modern tools including AI to automate and improve daily workflows
• Ensures team compliance with OSHA electrical standards and Lockout/Tagout (LOTO) requirements across all field operations
• Background in HVAC, electrical, plumbing, or adjacent residential home improvement
• HVACR Master Contractor License or Tennessee equivalent strongly preferred; willingness to obtain required
• Bachelor's degree in Business Administration, Engineering, or a related field preferred but not required
• Valid driver's license and ability to travel within the Nashville service area

Job Type: Full-time, Permanent

Pay: $140,000 - $165,000 per annum

Benefits:

Health Insurance premium 85% paid by Jetson

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Parental Leave Top Up

Education Support

Equity

401k program

Work Location: In person - Nashville, TN

U.S. Roles

Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles

Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.