General Manager

Ontario Trillium Foundation; Millville (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Great work atmosphere

Vacation and Sick Pay

Disability insurance

Subsidized health insurance programs

Job summary

Ontario Trillium Foundation is hiring a General Manager to oversee a Sonic restaurant. You will lead crew, carhops and shifts, ensure service standards, manage scheduling and inventory, and develop action plans to address sales trends.

The role requires leadership, staffing expertise, and knowledge of labor laws and sanitation; compensation is competitive and the work environment is described as positive.

Qualifications

• High school diploma or equivalent; advanced studies preferred.
• Minimum 2 years restaurant management experience, QSR preferred.
• Experience running shifts without supervision; leadership skills.
• Knowledge of labor laws and sanitation regulations; strong communication.
• Ability to recruit, interview and hire staff; multi-tasking ability.

Responsibilities

• Manages, trains, monitors and coaches crew, carhops and skaters.
• Directs drive-in employees to meet service standards.
• Maintains compliance with employee handbook and policies.
• Performs opening/closing duties and schedules staff.
• Monitors inventory and places supplies orders within cost controls.
• Prepares operational reports and action plans for sales trends.
• Develops and implements a marketing plan.

Skills

Leadership

Supervisory skills

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Advanced studies in business/restaurant management

Tools

Basic accounting

Computer skills

Job description

We're hiring a General Manager! As our General Manager, you’ll never be bored.

You’ll be responsible for making sure our Sonic restaurant runs smoothly.

We offer:

• Competitive compensation.
• A great work atmosphere.

Essential General Manager restaurant job duties are listed below:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
• Completes and maintains all drive-in restaurant employment related records and payroll records.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels.
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
• Develop and implement a marketing plan.

Additional General Manager Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
• Required to work a minimum 5 day workweek.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Problem solving, decision-making and conflict-resolution skills.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Benefits:

• Vacation and Sick Pay.
• Employer paid Short Term Disability and Long Term Disability.
• Opportunity to particippate in our employer subsided insurance programs: Medical, Dental, Vision.
• Opportunity to particippate in other voluntary coverages: Accident, Critical Illness, Ad&D, Term Life.