General Manager

Kettler Inc.; McLean (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a General Community Manager for an apartment community in McLean, VA. This role is perfect for individuals with a strong work ethic and a passion for helping others. The General Community Manager will oversee all aspects of property operations, ensuring excellent customer service and a positive living environment for residents. Responsibilities include managing staff, maintaining property standards, and contributing to financial operations. This opportunity offers a chance to grow and make a significant impact in a vibrant community, making it an exciting prospect for the right candidate.

Qualifications

• 4+ years of experience in property management with supervisory roles.
• Strong financial analysis and budgeting skills required.

Responsibilities

• Manage property operations and leasing office efficiently.
• Ensure quality living environment and maintain property standards.
• Lead and supervise on-site staff to achieve property goals.

Skills

Leadership Skills

Customer Service

Financial Analysis

Communication Skills

Problem Solving

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Office Suite

Yardi

Job description

Overview

KETTLER currently has an opening for a General Community Manager at Rise and Bolden at The Boro, an apartment community located in McLean, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!

The General Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Responsibilities

1. Managing administration of property operations and leasing office.
2. Monitoring the financial operations and achieving budgeted NOI.
3. Providing a quality living environment for residents and a positive work environment for team members.
4. Hiring and supervising all on-site staff, including maintenance staff.
5. Ensuring that all apartments and property grounds are maintained at company standards.
6. Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
7. Contributing to the achievement of team goals, leasing benchmarks, and resident retention.
8. Supporting outreach initiatives that effectively market/promote the property.
9. Understanding the current sub-market and mentoring others to ensure their comprehension.
10. Leading by example to help maintain a high-performing, customer-focused team.
11. Contributing to resident satisfaction and the achievement of property goals.
12. Other duties as assigned.

Qualifications

1. 4+ years’ experience in the property management field.
2. 2+ years’ supervisory experience.
3. High School Diploma, Bachelor’s Degree preferred.
4. Computer Proficiency and knowledge of Microsoft Office Suite.
5. Demonstrated leadership ability and proven track record of success with the leasing process.
6. Must be able to work on weekends.
7. Experience utilizing Yardi or other property management software.
8. Must be able to walk apartments and grounds, including steps and climbing stairs.
9. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
10. Strong financial analysis, budgeting, and P&L management skills.
11. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
12. Experience with unit and common area renovations.