General Manager

McDonald's Restaurants Limited; Martinsville (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

2 weeks vacation (3 weeks after 1 year

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Monthly and/or quarterly bonuses

Health, dental, vision insurance

401k/401k matching

2 paid holidays

And much more!

Job summary

McDonald's Corporation is seeking a General Manager to run a profitable restaurant, upholding McDonald’s standards of Quality, Service, and Cleanliness. You will lead Department Managers, drive recruiting and onboarding, and coach teams to exceed goals in a fast-paced setting.

Ideal candidates have GM experience in high-volume venues, a background in quick service or hospitality/retail, and must be 18+. This position emphasizes leadership, safety, and operational excellence across all restaurant

Qualifications

• General Manager with experience running high-volume locations.
• Background in quick service restaurants or hospitality/retail desired.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Responsibilities

• Lead a team of Department Managers to meet restaurant goals.
• Hire and develop Department and Shift Managers to build the future team.
• Plan for success by overseeing recruiting, onboarding, staffing and performance management.
• Manage inventory, budget, and food ordering to support cost controls.
• Ensure food safety standards are set and maintained across the restaurant.
• Maintain high standards of guest and employee safety and service.

Skills

Leadership

Team management

Customer service

Communication

Job description

Requirements

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

PERKS & BENEFITS

Competitive pay ranging $50,000-$65,000 a year.

• Flexible scheduling
• Paid sick leave
• 2 weeks vacation (3 weeks after 1 year)
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Monthly and/or quarterly bonuses
• Health, dental, vision insurance
• 401k/401k matching
• 2 paid off Holidays
• And much more!

This role is vital to the operations within the restaurant because you’ll:

Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work

Plan for success: Proactively lead and manage all People processes including but not limited to:

o Recruiting, Hiring and Onboarding

o Staffing

o Performance Management

o Train, coach and motivate

Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs

Take action first: Ensure food safety measures are set and achieved to McDonald’s

standards of excellence

Inspire and Empower: Maintain high level of standard for guest and employee safety

Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager, you’ll need:

A commitment to excellence and safety in the workplace;

Strong customer service and support focus;

The ability to communicate effectively and anticipate customer needs; and

To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.