General Manager

McDonald's Restaurants Limited; Collinsville (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid sick leave

Vacation time

Tuition reimbursement

Training and advancement

Employee discounts and free meals

Bonuses

Health, dental, vision insurance

401k/matching

Paid holidays

And much more!

Job summary

McDonald’s USA, LLC is seeking a General Manager to lead a high-volume restaurant and drive top standards in quality, service, and cleanliness.

The role involves coaching Department Managers, setting goals, and ensuring profitable operations. The GM will hire, develop, and motivate the leadership team, plan staffing, and manage budgets to meet performance targets.

Qualifications

• Experience running high volume locations.
• Background in quick service restaurants or hospitality/retail.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead the restaurant across all operations including food production and guest service.
• Coach and direct Department Managers to achieve goals.
• Recruit, hire and onboard staff; manage staffing and performance.

Skills

Leadership

Customer service

Communication

People management

Job description

Requirements

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

PERKS & BENEFITS

• Competitive pay ranging $50,000-$65,000 a year.

• Flexible scheduling

• Paid sick leave

• 2 weeks vacation (3 weeks after 1 year)

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Employee discounts and free meals

• Monthly and/or quarterly bonuses

• Health, dental, vision insurance

• 401k/401k matching

• 2 paid off Holidays

• And much more!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work

• Plan for success: Proactively lead and manage all People processes including but not limited to:

  1. Recruiting, Hiring and Onboarding

  2. Staffing

  3. Performance Management

  4. Train, coach and motivate

• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs

• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence

• Inspire and Empower: Maintain high level of standard for guest and employee safety

• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager, you’ll need:

• A commitment to excellence and safety in the workplace;

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mcdonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald’s and its franchisees are taking proactive steps in response to the COVID‑19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.