General Manager

Noiré Dispensary; Maplewood (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount program

Paid time off and holidays

Job summary

Noiré Dispensary, a family-owned cannabis dispensary in Maplewood, NJ, seeks an experienced General Manager to oversee daily operations, ensure regulatory compliance, and drive exceptional customer service. The GM will lead budtenders, supervisors, and inventory specialists while upholding the company culture and values.

Responsibilities include managing opening/closing procedures, cash handling, SOP enforcement, and budgeting, with a focus on profitability, vendor relations, and community

Qualifications

• 5+ years of retail management experience (cannabis, hospitality, or specialty retail preferred).
• Strong knowledge of cannabis compliance regulations in New Jersey or ability to quickly become compliant.
• Proven leadership skills with experience managing teams of 10+ employees.
• Must pass background check and obtain all state-required cannabis credentials.

Responsibilities

• Oversee operations & compliance with CRC rules and local laws.
• Lead staff, hire/train/schedule, conduct performance reviews, and foster a positive culture.
• Drive sales by setting and achieving revenue targets and leveraging loyalty programs.
• Oversee budgets, payroll, and expense management; analyze sales data for inventory decisions.

Skills

Leadership

Regulatory compliance

Customer service

Financial analysis

Staff training

Team management

Communication

Job description

Noiré Dispensary is seeking an experienced and driven General Manager (GM) to oversee the daily operations of our family-owned cannabis dispensary. The GM will be responsible for ensuring compliance with state regulations, delivering exceptional customer service, achieving financial and operational goals, and leading a team of passionate employees. This role requires a strategic leader who thrives in a fast-paced, highly regulated environment while maintaining the culture and values of our community-focused dispensary.

Key Responsibilities

Operations & Compliance

• Ensure all dispensary operations comply with New Jersey Cannabis Regulatory Commission (CRC) rules and local laws.
• Oversee opening/closing procedures, cash handling, inventory management, and security protocols.
• Maintain accurate records and reports in line with regulatory requirements.
• Implement and enforce Standard Operating Procedures (SOPs) across all departments.

Leadership & Team Management

• Hire, train, schedule, and manage staff, including budtenders, supervisors, and inventory specialists.
• Conduct regular performance reviews and support professional growth.
• Foster a positive, customer-first work culture that aligns with Noiré Dispensary's mission and values.
• Lead by example to uphold high standards of professionalism and service.
• Drive sales by setting and achieving revenue targets, upselling, and promoting loyalty programs.
• Monitor customer satisfaction through feedback, reviews, and in-store interactions.
• Ensure a welcoming and inclusive shopping environment for all customers.
• Collaborate with marketing on community events, promotions, and partnerships.

Financial & Business Management

• Oversee budgets, payroll, and expense management to ensure profitability.
• Analyze sales data and provide recommendations for inventory restocking and product selection.
• Monitor KPIs and prepare reports for ownership on performance, trends, and improvements.
• Work with vendors and distributors to ensure timely, compliant product acquisition.

Qualifications

• 5+ years of retail management experience (cannabis, hospitality, or specialty retail preferred).
• Strong knowledge of cannabis compliance regulations in New Jersey or ability to quickly become compliant.
• Proven leadership skills with experience managing teams of 10+ employees.
• Excellent communication, organizational, and problem-solving skills.
• Financial acumen with experience in budgeting, reporting, and data analysis.
• Ability to adapt in a dynamic, fast-paced environment.
• Must pass background check and obtain all state-required cannabis credentials.
• Must be a minimum of 21 years of age
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid government issued identification
• Competitive salary with performance-based bonuses.
• Paid time off and holidays.
• Employee discount program.
• Inclusive, supportive, and growth-focused workplace.

Noiré Dispensary is a family-owned and operated cannabis dispensary in Maplewood, NJ. We are dedicated to creating an elevated customer experience, supporting our community, and offering premium cannabis products with integrity and care. Our team is passionate about education, inclusivity, and building lasting relationships with our customers.