General Manager

Urban Egg; Mansfield (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Matching 401(k)

Employee Assistance Program

Norton LifeLock

On-Demand Pay

Job summary

Urban Egg in Mansfield, TX is seeking a General Manager to lead our team and oversee daily operations. You will set the tone for an upbeat culture, deliver exceptional service, and drive performance across all restaurant departments.

In this role you will manage daily operations, control costs, mentor hourly staff, and ensure compliance with brand standards. The ideal candidate has 3+ years GM experience in full‑service restaurants and a track record of growing guest satisfaction and revenue.

Qualifications

• Minimum of (3) years GM experience in a full-service restaurant.
• Strong leadership and team management skills.
• Excellent strategic thinking and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to adapt to changing priorities and work under pressure.
• Knowledge of industry-specific regulations and standards.
• Experience mentoring and training hourly team members.

Responsibilities

• Oversee daily operations, ensuring efficiency and high-quality service to our guests
• Lead, motivate, and manage departmental managers and staff to meet performance standards
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with brand standards, company policies and safety standards
• Drive continuous improvement initiatives to enhance operational effectiveness
• Analyze market trends and competitor activities to identify opportunities for expansion
• Optimizing profits by controlling food, beverage and labor costs
• Hiring, training and developing new team members
• Increasing sales by ensuring guest satisfaction and prompt problem resolution
• Maintain an overall management style and professionalism in accordance with our established best practices

Skills

Leadership

Team management

Strategic thinking

Problem solving

Communication

Interpersonal skills

Adaptability

Regulatory knowledge

Mentoring hourly staff

Conflict resolution

Availability daytime/weekends

Job description

Description

General Manager

Do you love the energy of the restaurant industry, enjoy making people feel welcome, and are ready to lead a team while growing a successful business? If so, we’d love to meet you!

We are seeking an experienced General Manager to lead our team and oversee the daily operations of Urban Egg. The right candidate will have a strong operational mindset, a passion for great food and exceptional service, and the leadership skills to build a high-performing team. You’ll set the tone for an upbeat, positive culture where team members feel valued, motivated, and proud of the work they do.

Why work for Urban Egg?

We are an Employer of Choice and have lots to offer to our team members. Among other things, you get competitive pay with quarterly bonus program, great benefits, and ideal work hours—so you’re home every night! We have a generous PTO policy, an Employee Assistance Program for your mental, emotional, and financial well-being, matching 401(k), opportunities for growth and development, and much more!

Key Responsibilities

• Oversee daily operations, ensuring efficiency and high-quality service to our guests
• Lead, motivate, and manage departmental managers and staff to meet performance standards
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with brand standards, company policies and safety standards
• Drive continuous improvement initiatives to enhance operational effectiveness
• Analyze market trends and competitor activities to identify opportunities for expansion
• Optimizing profits by controlling food, beverage and labor costs
• Hiring, training and developing new team members
• Increasing sales by ensuring guest satisfaction and prompt problem resolution
• Maintain an overall management style and professionalism in accordance with our established best practices

Benefits

• Health Insurance (FT team members)
• Dental Insurance (FT team members)
• Vision Insurance (FT team members)
• Paid time off (PTO)
• Matching 401(k) (all team members)
• Employee Assistance Program (available to all team members, family, and household members)
• Norton LifeLock (all team members)
• On-Demand Pay (access your pay when you need it

Requirements

• Minimum of (3) years GM experience in a full-service restaurant
• Strong leadership and team management skills
• Excellent strategic thinking and problem-solving abilities
• Exceptional communication and interpersonal skills
• Ability to adapt to changing priorities and work under pressure
• Knowledge of industry-specific regulations and standards
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to our team
• Daytime and weekend availability.