General Manager

Wally's Wine & Spirits; Los Angeles, Northern (CA, KY); Hybrid; USD 115,000 - 140,000; Full time

Job summary

Wally's Wine & Spirits in Los Angeles is seeking a seasoned General Manager to lead daily restaurant, retail, and specialty operations, delivering exceptional guest experiences.

You will mentor leaders across multiple departments, drive revenue, manage labor costs, and ensure profitability while upholding hospitality, safety, and brand standards.

Join a collaborative team that values innovation, professional growth, and a rewarding long-term career with a respected brand in a vibrant LA market.

Qualifications

• 5+ years of experience as a General Manager or senior hospitality leader in a high-volume restaurant.
• Strong leadership skills with a passion for coaching, developing, and motivating teams.
• Deep understanding of restaurant operations, guest service, and hospitality best practices.
• Experience managing financial performance, labor costs, and operational profitability.
• Excellent communication, problem-solving, and interpersonal skills.
• Highly organized with the ability to prioritize and thrive in a fast-paced environment.
• Hospitality degree or equivalent experience preferred.

Responsibilities

• Lead daily restaurant, retail, and specialty operations to ensure an exceptional guest experience.
• Inspire, mentor, and develop managers and team members across multiple departments.
• Foster a culture of hospitality, accountability, collaboration, and continuous improvement.
• Build strong relationships with guests and create memorable experiences that drive loyalty and repeat business.
• Partner with culinary, retail, and events teams to execute at the highest level.
• Oversee operational performance, staffing, and financial results to support business goals.
• Maintain excellence in quality, service, safety, and brand standards throughout the operation.

Skills

Leadership

Guest service

Financial management

Communication

Organizational skills

Education

Hospitality degree or equivalent

Job description

Job Details Job Location: Los Angeles, CA 90067-4741 Position Type: Full Time Salary Range: $115,000.00 - $140,000.00 Salary/year Job Shift: Any Job Category: Restaurant - Food Service

What You'll Do

• Lead daily restaurant, retail, and specialty operations to ensure an exceptional guest experience.
• Inspire, mentor, and develop managers and team members across multiple departments.
• Foster a culture of hospitality, accountability, collaboration, and continuous improvement.
• Build strong relationships with guests and create memorable experiences that drive loyalty and repeat business.
• Partner with culinary, retail, and events teams to execute at the highest level.
• Oversee operational performance, staffing, and financial results to support business goals.
• Maintain excellence in quality, service, safety, and brand standards throughout the operation.

What We're Looking For

• 5+ years of experience as a General Manager or senior hospitality leader in a high-volume restaurant environment.
• Strong leadership skills with a passion for coaching, developing, and motivating teams.
• Deep understanding of restaurant operations, guest service, and hospitality best practices.
• Experience managing financial performance, labor costs, and operational profitability.
• Excellent communication, problem-solving, and interpersonal skills.
• Highly organized with the ability to prioritize and thrive in a fast-paced environment.
• Hospitality degree or equivalent experience preferred.

Why Wally's?

At Wally’s Wine & Spirits, we are passionate about delivering extraordinary guest experiences through exceptional hospitality, culinary excellence, and a culture of continuous learning. You'll work alongside talented professionals in a collaborative, team-oriented environment that values innovation, growth, and leadership development. Join a respected brand where your contributions make an impact and where opportunities to build a rewarding long-term career are always within reach.

“Wally’s is an equal opportunity employer and as a matter of Company policy, we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability or other legally protected characteristics under federal, state, or local law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws"