General Manager

Panera LLC; Livonia (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals & unlimited fountain beverages

Medical, dental, vision, life insurance

401(k) with match available

Career advancement opportunities

Job summary

Panera LLC is seeking a General Manager in Livonia, MI to lead a high-performing team in our beloved neighborhood bakery-cafe. This position involves overseeing operations, ensuring quality service, and maintaining a positive work culture.

The ideal candidate will have over 3 years of experience as a General Manager in a restaurant setting, exhibit strong business acumen, and possess excellent communication skills. Enjoy competitive pay, free meals, and comprehensive benefits.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Able to lift, carry, push, or pull objects up to 25 pounds.

Responsibilities

• Lead and manage high-performing bakery-cafe team.
• Oversee operations and ensure quality standards.
• Create a positive guest experience in a fast-paced environment.

Skills

Strong business acumen

Team motivation and coaching

Problem-solving

Communication

Job description

General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a General Manager, you will lead a high‑performing team and oversee the success of the beloved neighborhood bakery‑cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

Your Role Includes

Own all aspects of leading the bakery‑cafe team: planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.

Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.

Manage team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.

Create subject matter experts within your bakery‑cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.

Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.

Make sure every guest is delighted by the quality of our food, service, and staff.

Build engaging relationships that lead to long‑term, loyal guests.

Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.

Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.

Responsible for maintaining the bakery‑cafe’s overall costs and inventory.

Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• Flexible hours including nights and weekends in a faced‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

601135 Livonia, MI - Haggerty Rd