General Manager

AFE; Lehigh Acres, Northern (FL, KY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off and leaves of absence

Job summary

Ibis Landing Golf & Country Club is seeking a General Manager to lead golf operations, racquet sports, lifestyle, wellness, food and beverage, facilities, maintenance, and administrative functions, ensuring exceptional experiences for members, guests, and the public.

The GM serves as the senior on-site leader and liaison with Troon, ownership, and the community, balancing hospitality with financial discipline and team development.

Qualifications

• 3–5 years of golf ops, club mgmt, or F&B ops experience.
• Bachelor's/college degree preferred.
• PGA member preferred.
• Supervisory, coaching, and staff development experience required.
• Ability to run a professional, high-quality service operation.
• Proficient in Word, Excel, Outlook, PowerPoint.
• Excellent written and verbal communication skills.
• Highly organized, efficient, and detail oriented.
• Exceptional customer service skills.
• Motivated, goal driven, self-starter.
• Strong interpersonal skills and connection with people.
• Ability to exercise independent judgment and make decisions.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Develops and administers a sound business/organizational plan including operating/capital budget and marketing plan.
• Hires, develops, and supervises key management staff.
• Ensures operation in compliance with laws.
• Oversees care/maintenance of physical assets, facilities, landscaping.
• Maintains highest standards for food, beverage, sports, recreation, and services.
• Analyzes financial statements relative to budget and takes corrective action.
• Works with department heads to schedule and direct work of employees.
• Participates in outside activities to enhance property presence in the community.
• Performs other duties as assigned.

Skills

Golf ops experience

Staff development

Service-oriented operation

MS Office proficiency

Communication

Organizational skills

Customer service

Self-motivated

Interpersonal skills

Decision making

Relationship building

Education

Four-year degree preferred

Tools

Microsoft Office

Job description

Overview

The General Manager is responsible for the overall leadership, operational execution, and financial performance of Ibis Landing Golf & Country Club. This role provides direct oversight of golf operations, racquet sports, lifestyle, wellness, food and beverage, facilities, maintenance, and administrative functions while ensuring an exceptional experience for members, guests, and the public.

The GM serves as the senior on-site leader and primary liaison between Troon, ownership/board leadership, members, and the surrounding community. The ideal candidate is a hands-on, visible leader who balances strong hospitality instincts with financial discipline, team development, and operational accountability. The role directs and oversees all aspects of the community operations, including all amenities and HOA, and has ultimate responsibility for guest satisfaction and financial performance.

Experience Required

• Must have 3-5 years related experience in golf operations, club management, or food and beverage operations.
• A four-year college degree is preferred.
• PGA Member preferred.
• Must have supervisory, coaching, and staff development experience.
• Must demonstrate ability to run a professional, efficient, and high-quality service-oriented operation.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess exceptional written and verbal communication skills.
• Must be extremely organized, efficient, and detail oriented.
• Must have exceptional customer service skills.
• Must be highly motivated, goal driven, and self-starter.
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly.
• Must have skill to exercise good independent judgment in assessing situations and making decisions.
• Ability to establish and maintain effective working relationships.

Essential Responsibilities

• Develops, maintains, and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan.
• Hires, develops, and supervises all key management employees of the property.
• Consistently assures that the property is operated in accordance with all applicable local, state, and federal laws.
• Oversees the care and maintenance of the property's physical assets, facilities, and landscaping.
• Ensures the highest standards for food, beverage, sports, recreation activities, and other property services.
• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary.
• Works with department heads to schedule, supervise, and direct the work of all property employees.
• Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community.
• Perform other duties as assigned by supervisor or manager.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match (19 years of age and older).
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.
• Eligibility for bonuses, subject to applicable plan terms.