General Manager

Chuze Fitness; La Mesa (CA); On-site; USD 73,000 - 79,000; Full time

Benefits offered by this job

Free MAX membership

Free family membership

401k

Medical, Dental, Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Discounts on retail and blends

First Aid/CPR and food handler certs

Professional growth opportunities

Paid floating holidays

Accrued time off

Job summary

Chuze Fitness in La Mesa, CA is seeking a General Manager to lead a club with a focus on hospitality, team development, and top-tier service. You will build an authentic team, drive customer experience, and uphold our culture of collaboration, grit, and accountability.

You'll manage operations, oversee scheduling, inventory, and member engagement while partnering with district and Home Office teams to ensure consistency, growth, and community impact.

Qualifications

• Minimum 3–5 years of management experience in a service-oriented setting.
• Excellent customer service skills and ability to lead a team.
• Strong interpersonal and communication abilities to build a positive environment.

Responsibilities

• Lead a team of staff to deliver exceptional member experiences.
• Oversee club operations, scheduling, cleanliness, and guest service.
• Recruit and develop team members, conduct coaching and performance reviews.
• Collaborate with District Team to ensure alignment with company standards.
• Manage administrative tasks, reporting, scheduling, and inventory.

Skills

Management experience

Customer service experience

Interpersonal skills

Communication skills

Problem-solving

Attention to detail

Organizational skills

Flexibility with hours

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

• Pay or shift range: $72,960 USD to $79,400 USD
  Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Description

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Your New Role

Pay Range: $72,960 - $79,400 / annually; based on experience.

Hours: Varied schedule Monday-Friday with ability to support weekend shifts, when required.

Responsibilities:

The General Manager at Chuze Fitness is the heartbeat of our club, developing a team of authentic and motivated Chuzers and ensuring top-tier customer service, cleanliness, and an unbeatable culture. You will set the standard for hospitality in every aspect of our operations and lead your team in creating an unforgettable experience for our members and guests.

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Support your team in daily cleaning tasks throughout the club, membership sign-ups, retail displays and transactions, and serving smoothies (at clubs with Chuze Blends)
• Develop Operations and Kids Club Chuzers, recruiting incredible new talent for your team, and fostering continuous growth through authentic conversations, performance reviews, and coaching documentation
• Guide your team through elevated member concerns and emergent facilities issues, determining the proper course of action and implementing improvements to minimize disruptions to member experience
• Work in close collaboration with the District Team in all aspects of your club's operations, performance, labor management, turnover, and quality assurance
• Establish and maintain strong cross-departmental communication and rapport with fitness, maintenance, and Home Office departments and processes
• Own administrative processes such as reporting, email communications, club scheduling, and inventory maintenance
• Free MAX Chuze Fitness membership + 1 Free membership for a family member or friend
• Accrued time off and paid floating holidays
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
  • Health Savings Account (HSA) with employer contributions
  • Flexible Spending Account (FSA)
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with professional growth opportunities

Requirements:

• High school graduate or equivalent
• 3-5 years of management experience or equivalent industry work
• 3 years of previous customer service experience
• Ability to leverage strong interpersonal and communication skills to cultivate a positive environment and develop a strong team
• Effective problem-solving and critical thinking skills with strong attention to detail
• Organized and accountable, able to set, reach, and prioritize goals
• Ability to work varied hours, weekends, and opening/closing shifts as needed
• Excellent communication and interpersonal skillsTeam-based mindset with the capacity to receive and deliver feedback

Preferences:

• Bachelor’s degree or currently continuing education
• Previous experience in the fitness industry

Physical Abilities:

• Ability to read, write, and communicate clearly in English
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
• Ability to stand for extended periods
• Ability to operate a telephone, computer, and other standard office equipment
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check and motor vehicle record check.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.