General Manager

Jersey Mike's Key West; Key West (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Paid training

Advancement opportunities

Team-focused environment

Brand growth

Job summary

Jersey Mike's Key West is seeking an experienced General Manager to lead our restaurant team and deliver an outstanding customer experience. You will oversee day-to-day operations, develop your staff, and maintain high standards for quality, cleanliness, and safety.

We value hands-on leadership, strong communication, and a commitment to exceptional service. You will manage scheduling, training, and performance while monitoring costs and driving sales in a fast-paced environment.

Qualifications

• Experience leading a restaurant or similar team.
• Excellent communication and interpersonal skills.
• Ability to coach and develop staff.
• Strong commitment to customer service and quality.

Responsibilities

• Lead, coach, and develop a high-performing restaurant team.
• Oversee daily operations and ensure exceptional customer service.
• Maintain Jersey Mike’s standards for food quality, cleanliness, and safety.
• Manage scheduling, staffing, training, and performance.
• Monitor sales, labor, inventory, and operating costs.
• Help drive sales and achieve store goals.
• Create a positive, accountable, team-oriented work environment.
• Lead by example and jump in wherever needed.

Skills

Team leadership

Communication

People management

Customer service

Adaptability

Problem solving

Job description

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!

Lead the Team. Continue the Tradition. Build Something Great.

Jersey Mike’s Subs is looking for an experienced, energetic General Manager to lead our restaurant team and help deliver an outstanding experience for every customer.

As General Manager, you’ll be responsible for the day-to-day operation of the store, developing your team, maintaining high standards, and driving sales and profitability. We’re looking for a hands‑on leader who takes pride in great food, great service, and a great workplace.

What You’ll Do

• Lead, coach, and develop a high-performing restaurant team
• Oversee daily operations and ensure exceptional customer service
• Maintain Jersey Mike’s standards for food quality, cleanliness, and safety
• Manage scheduling, staffing, training, and performance
• Monitor sales, labor, inventory, and operating costs
• Help drive sales and achieve store goals
• Create a positive, accountable, team-oriented work environment
• Lead by example and jump in wherever needed

What We’re Looking For

• Restaurant management or leadership experience preferred
• Strong communication and people-management skills
• A positive, energetic, hands‑on leadership style
• Ability to work in a fast-paced environment
• Strong organization and problem‑solving skills
• Commitment to excellent customer service
• Ability to coach and motivate a diverse team
• Availability to work a flexible schedule, including weekends and holidays as needed

What We Offer

• Competitive compensation
• Performance-based bonus opportunities [if applicable]
• Paid training
• Opportunities for advancement
• A supportive, team-focused work environment
• The opportunity to grow with a well-known and respected restaurant brand

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

Compensation: To be discussed