General Manager

Baskin Robbins; Kenova (WV); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid Training

Competitive starting pay

Rapid advancement opportunity

Discounted employee meals

Flexible Schedules

Cell phone discounts

Job summary

Taco Bell is seeking a General Manager to lead restaurant operations and drive strong performance in a fast-paced environment. This role reports to a franchisee and involves building a skilled team, ensuring top-notch customer service, and delivering profitable results.

You will hire, onboard, train, and develop staff, schedule appropriately to meet customer needs, and monitor financial performance to maximize profitability while maintaining high service standards. Fluency in English is required.

Qualifications

• Must be 18 years old or older.
• Experience as General Manager in the restaurant industry.
• Strong personal communication skills.
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Solid talent- and performance-management skills.
• Guest-friendly demeanor.
• Willing to work a 50-hour schedule per week.
• Must pass a background check.
• Fluent English-speaking and writing skills.

Responsibilities

• Build Your Team: hire and onboard Team Members and Shift Leads.
• Develop training plans and supervise managers and trainers.
• Ensure training and development plans are executed.
• Lead weekly manager meetings and team one-on-ones.
• Drive customer satisfaction and resolve issues promptly.
• Analyze financial performance and manage restaurant budget.

Skills

Leadership

Communication

People management

Guest service

English proficiency

Job description

Safety of our staff and customers is the utmost importance to us. We practice ALL COVID-19 precautions - including Masks, Contactless Service and Industry Leading Sanitation Standards.

Think outside the bun with a career at Taco Bell! We’re looking for people who would like to join a team that gives back to our community. Do you love serving customers, have experience in the restaurant industry and want to be a part of the largest restaurant company in the world? If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!

We do not consider working here just a job. We are involved and committed to our surrounding communities as well as our employees. We offer a very progressive career ladder that is waiting for you.

Priority #1: Build Your Team: People

• Find and hire the best Team Members and Shift Leads.
• Personally conduct orientation and on boarding for all new Team Members.
• Create a training plan to develop a great restaurant team.
• Train and develop Assistant Managers, Shift Managers and Team Member Trainers.
• Ensure proper execution on all training and development plans.
• Complete Restaurant People plans and conduct bench planning sessions.
• Conduct weekly manager meetings and Team Member one-on-ones.
• Consistently recognize and reward Team Member performance.
• Ensure conflicts within the restaurant are resolved in a timely manner.

Priority #2: Drive Customer Satisfaction: Customer

• Personally demonstrate positive interaction with customers.
• Ensure that customer issues are resolved immediately.
• Schedule the right number of people, at the right time and in the right place to take care of customer needs.
• Lead product rollout meetings with management team to ensure success.
• Know how your restaurants compare with competitors in your trade area and strive to be better.

Priority #3: Maintain Process and Discipline Around the P&L: Sales and Profits

• Analyze restaurant’s financial performance and create a follow-up plan to maximize profitability without compromising the customer experience.
• Manage restaurant budget.

Disclaimer

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Benefits

We offer:

• Health Insurance
• Paid Training
• Competitive starting pay
• Rapid advancement opportunity
• Discounted employee meals
• Flexible Schedules
• Cell phone discounts along with several other discounts

We value our employees and understand how you make a difference in our restaurants!

Qualifications

• Must be 18 years old or older
• Experience as General Manager in the restaurant industry.
• Strong personal communication skills
• Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
• Solid talent- and performance-management skills
• Guest-friendly demeanor
• Willing to work normal schedule of 50 hours per week (all shifts)
• Must be able to pass a background check
• Fluent English-speaking and writing skills

At Taco Bell, we’ve had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we’ve grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.