General Manager

Taco-Bell; Franklin (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD & LTD

Vacation & personal days

Life insurance

401K with match

Quarterly bonuses

Job summary

Taco Bell franchise is hiring a General Manager to lead daily restaurant operations in a fast-paced environment. You will recruit and develop team members, oversee onboarding and training, schedule staff, and drive excellent customer service while maintaining profitability.

This role emphasizes internal promotion and community involvement within a franchise-owned location. Expect a demanding 50-hour work week, hands-on leadership, and a strong focus on training, team development, and operations

Qualifications

• Experience as General Manager in the restaurant industry.
• Strong personal communication skills.
• Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment.
• Solid talent- and performance-management skills.
• Guest-friendly demeanor.
• Willing to work normal schedule of 50 hours per week (all shifts).
• Must be able to pass a background check.
• Fluent English-speaking and writing skills.

Responsibilities

• Build Your Team: Find and hire the best Team Members and Shift Leads; conduct orientation and onboarding; train and develop staff; ensure training plans are followed; conduct bench planning; run weekly manager meetings and one-on-ones; recognize performance; resolve conflicts.

Skills

General Manager experience

Strong communication

Leadership / management

Guest service mindset

English fluency (spoken & written)

Background check clearance

Job description

Safety of our staff and customers is the utmost importance to us. We practice ALL COVID-19 precautions - including Masks, Contactless Service and Industry Leading Sanitation Standards.

Think outside the bun with a career at Taco Bell! We’re looking for people who would like to join a team that gives back to our community with supporting college scholarships and local food banks along with others in need. Do you love serving customers, have experience in the restaurant industry and want to be a part of the largest restaurant company in the world? If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!

We do not consider working here just a job. We are involved and committed to our surrounding communities as well as our employees. We offer a very progressive career ladder that is waiting for you. We have a promote from within first mentality so you can be the next member of our management team within a few short months.

Priority #1: Build Your Team: People

• Find and hire the best Team Members and Shift Leads.
• Personally conduct orientation and on boarding for all new Team Members.
• Create a training plan to develop a great restaurant team.
• Train and develop Assistant Managers, Shift Leaders and Team Member Trainers.
• Ensure proper execution on all training and development plans.
• Complete Restaurant People plans and conduct bench planning sessions.
• Conduct weekly manager meetings and Team Member one-on-ones.
• Consistently recognize and reward Team Member performance.
• Ensure conflicts within the restaurant are resolved in a timely manner.

Priority #2: Drive Customer Satisfaction: Customer

• Personally demonstrate positive interaction with customers.
• Ensure that customer issues are resolved immediately.
• Schedule the right number of people, at the right time and in the right place to take care of customer needs.
• Lead product rollout meetings with management team to ensure success.
• Know how your restaurants compare with competitors in your trade area and strive to be better.

Priority #3: Maintain Process and Discipline Around the P&L: Sales and Profits

• Analyze restaurant’s financial performance and create a follow-up plan to maximize profitability without compromising the customer experience.

Disclaimer:

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

We offer:

• Medical, Dental , Vision, STD, LTD, vacation, personal days & life insurance
• Quarterly bonuses along with several other perks & discounts
• 401K with company match
• Rapid advancement opportunity
• Strong charity partnerships within our local communities

We value our employees and understand how you make a difference in our restaurants!

Qualifications:

• Experience as General Manager in the restaurant industry.
• Strong personal communication skills
• Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
• Solid talent- and performance-management skills
• Guest-friendly demeanor
• Willing to work normal schedule of 50 hours per week (all shifts)
• Must be able to pass a background check
• Fluent English-speaking and writing skills