General Manager

CoolWorks.com - Jobs in Great Places; Johnson City (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

CoolWorks.com - Jobs in Great Places is seeking a General Manager for a one-of-a-kind property in Johnson City, Tennessee. This role demands a leader to inspire a team, own the guest experience, and drive financial performance while shaping the property's future.

The ideal candidate will think like an owner, care deeply about people, and balance hospitality with business performance. This opportunity comes with real responsibility and impact as we grow and evolve our brand.

Qualifications

• Think like an owner, not just an operator.
• Cares deeply about people—both guests and team.
• Can balance hospitality with business performance.
• Wants to build something, not just maintain it.

Responsibilities

• Lead and inspire a team across all departments.
• Own the guest experience end-to-end.
• Drive revenue, profitability, and growth.
• Help shape the future of the property.

Job description

This is a unique opportunity to run a one of a kind property. We’re building something different—an experience-driven, design-forward retreat that blends hospitality, nature, and community. And we’re looking for a leader who wants to own it. At its core, a great GM is responsible for the entire operation—team, guest experience, and financial performance. But this role goes beyond operations.

Our Mission

Make the outdoor experience comfortable and convenient

Our Vision

Create luxury camping experiences that foster rest and provide an intimate connection with nature

Impact Statement

Redefining the outdoor experience

Core Beliefs

• We believe immersing oneself in nature is the best environment for restoration
• We believe enjoying the outdoors should be comfortable, accessible and enjoyable
• We believe in the power of thoughtful yet simplistic design

Role Responsibilities

• Lead and inspire a team across all departments
• Own the guest experience end-to-end
• Drive revenue, profitability, and growth
• Help shape the future of the property

Ideal Candidate Attributes

• Think like an owner, not just an operator
• Cares deeply about people—both guests and team
• Can balance hospitality with business performance
• Wants to build something, not just maintain it

We’re at an inflection point—with plans to grow the property and evolve the brand—and this role will be central to that next chapter. If you’re someone who wants real responsibility, real impact, and a seat at the table, I’d love to connect.