General Manager

McDonald's; Hermitage (Mercer County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid time away

Tuition reimbursement

Training opportunities

Employee discounts

Medical, dental, & vision insurance

And much more!

Job summary

McDonald’s Hermitage is seeking a General Manager to lead daily restaurant operations, including food production, guest service, and crew management. You will drive people processes, recruitment, onboarding, staffing, and performance coaching to build a high-performing team.

You will plan inventory and budgeting, make crucial operational decisions, and ensure food safety and safety for guests and staff in a fast-paced environment. This role emphasizes excellence and guest satisfaction.

Qualifications

• Experience leading restaurant operations.
• Strong customer service focus and guest experience mindset.
• Effective communication with team and guests.
• Ability to plan, prioritize, and solve problems in a fast-paced environment.

Responsibilities

• Lead the restaurant operations, overseeing food production, guest service, and crew management.
• Direct People processes: Recruiting, Hiring, Onboarding, Staffing, Performance Management.
• Train, coach, and motivate team members to meet standards.
• Make inventory, budget, and food-ordering decisions to support business goals.
• Ensure food safety measures align with McDonald’s standards.
• Maintain safety and quality to protect guests and staff.
• Oversee maintenance and operations to exceed excellence standards.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive pay starting at $45,000-$60,000 / year

• Flexible scheduling

• Paid time away

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Employee discounts and free meals

• Medical, dental, & vision insurance available

• And much more!

*Available to full-time employees in select locations

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work

• Plan for success: Proactively lead and manage all People processes including but not limited to:

• Recruiting, Hiring and Onboarding

• Staffing

• Performance Management

• Train, coach and motivate

• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs

• Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence

• Inspire and Empower: Maintain high level of standard for guest and employee safety

• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager, you’ll need:

• A commitment to excellence and safety in the workplace;

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.