General Manager

McAlister's Deli | MidSouth Hospitality; Hendersonville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

McAlister's Deli | MidSouth Hospitality in Tennessee seeks energetic, guest-focused leaders to guide our team and grow our restaurant footprint. You will own performance standards, coach staff, and ensure top-notch service while maintaining safety and cleanliness.

With a hands-on management approach, you will drive financial results, communicate goals clearly, and foster a culture of integrity, energy, and ownership. Overnight travel may be required and we value initiative.

Qualifications

• Ownership mentality and leadership required.
• Ability to apply rational principles to solve practical problems.
• Understand financial goals and strive to achieve them while maintaining excellent customer service.
• Maintain restaurant cleanliness standards set by health departments and MidSouth Hospitality.

Responsibilities

• Lead and direct staff in an effective and professional manner.
• Provide outstanding customer service and uphold performance standards.
• Participate in training and orientations and coordinate scheduling.
• Communicate goals to employees and guide them to achieve them.
• Ensure safety, sanitation and cleanliness throughout the restaurant.
• Possibly travel as needed for training or company meetings.

Skills

Ownership mentality

Staff leadership

Customer service

Problem solving

Communication

Job description

People today crave fresh tastes, quick service and a welcoming friendly atmosphere where they can relax for hours or eat and run. And that's precisely what McAlister's Deli delivers, with a special touch that's uniquely our own. You'll see it in our menu, in our service and in our faces. We are looking for energetic, guest focused, experienced leaders to help us grow.

General Job Requirements:

• Must be able to perform all job functions safely.
• Ability to provide our customers with outstanding customer service.
• Ability to lead and direct staff in an effective and professional manner.
• Must meet the company performance standards and expectations for the job.
• Must participate in all company training and orientations. Some of which may require overnight travel.
• Must be able to work the schedule/assigned times for the position.
• Must be able to lift at least 40 pounds. Must have the physical ability and stamina to perform all necessary job functions required of a member of management.

Specific Job Requirements:

• Ownership mentality
• Ability to apply rational principles to solve practical problems, which involve a variety of variables.
• Must be able to understand financial goals and strive to achieve them, while maintaining excellent customer service.
• Maintain restaurant cleanliness standards set by The Department of Health and MidSouth Hospitality
• Effectively communicate goals to all employees and guide them to find the best method to achieve them.

MidSouth Hospitality, Inc. is the newest McAlister's Deli franchisee in Tennessee. Although our company is young, our management team has over 30 years of combined McAlister's experience and we have aggressive development plans for the Middle Tennessee market. We are building a strong culture that recognizes great efforts, rewards outstanding leadership and believes in creating a work/life balance. We are only as good as the people that make up our team, so we are looking for smart, goal-oriented leaders with high integrity, high energy and an ownership mentality.