General Manager

Cincinnati/Northern Kentucky Airport; Hebron Estates (KY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Team Member discount

Flexible schedule

Health insurance

Vision insurance

Job summary

United Concessions Group (UCG) is seeking a General Manager for Frisch's Big Boy inside CVG Airport. You will lead the management team and crew to embody the company vision, focusing on daily restaurant operations, customer service, and employee satisfaction.

The role requires strong supervisory skills, food safety knowledge, and a hands-on approach to both Front and Back of House. A cheerful, team-driven leader with prior restaurant management experience is essential.

Qualifications

• Proven supervisory and leadership experience in a restaurant setting.
• Strong organizational and time-management skills.
• Knowledge of food safety guidelines and regulations.
• Positive attitude and teamwork orientation.
• Previous restaurant/food service management experience required.

Responsibilities

• Oversee food prep ensuring health, safety, quality standards.
• Manage inventory and purchasing with focus on quality and cost.
• Handle customer complaints diplomatically.
• Be hands-on in Front and Back of House.
• Organize staffing and coach team members.
• Follow Food Safety and cleanliness guidelines.

Skills

Leadership

Organization

Food Safety

Positive Attitude

Teamwork

Management Experience

Job description

General Manager

Are you highly skilled in leadership and ready to define, strategize, and execute the vision and mission of a renowned Food & Beverage Company? Do you excel in creating a positive work environment and ensuring customer satisfaction?

The General Manager will lead the management team and crew to embody the company's vision: “Travel Well. Eat Well. Be Well". You will oversee daily restaurant operations, focusing on customer service and employee satisfaction.

Requirements:

• Strong supervisory and leadership skills
• Excellent organizational and time management skills
• Expertise in food safety and restaurant guidelines
• Cheerful and positive attitude
• Teamwork oriented
• Previous restaurant/food service management experience required

Duties/Responsibilities:

• Oversee food preparation to ensure compliance with health, safety, and quality standards
• Manage inventory, purchase food and supplies with a focus on quality and cost
• Handle customer complaints diplomatically
• Be hands-on in the Front and Back of House
• Organize staffing and coach team members
• Follow Food Safety and Cleanliness Guidelines

Physical Requirements:

• Work quickly and efficiently
• Be able to work on your feet for several hours
• Lift up to 25 pounds

Benefits:

• 401(k)
• Dental insurance
• Team Member discount
• Flexible schedule
• Health insurance
• Vision insurance

Location: Frisch's Big Boy located inside the CVG Airport.

As a bustling hub, CVG Airport delivers a warm, inviting experience. In 2022, UCG partnered with CVG to operate Chick-fil-A, Skyline Chili, and Frisch’s Big Boy—helping every traveler to travel well, eat well, and be well in the Queen City. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.