General Manager

Panera LLC; Grand Forks (ND); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals on shift

Medical/dental/vision insurance

401(k) with match

Tuition discounts

Career advancement

Team member assistance program

Job summary

Panera LLC in Grand Forks, ND is seeking a General Manager to lead a bakery-cafe team, own operations, and drive guest satisfaction with Panera warmth.

You’ll hire, onboard, train, and develop staff, manage scheduling, staffing needs, costs, and inventory, ensure food safety, and create an environment where guests feel welcome—this role requires flexible hours including nights and weekends, and a ServSafe certification (or ability to obtain it).

Qualifications

• 3+ years of restaurant General Manager experience
• ServSafe certification (or ability to achieve)
• Background check required
• Strong business acumen and leadership skills
• Ability to lead in a fast-paced environment
• Flexibility to work nights and weekends

Responsibilities

• Own all aspects of leading the bakery-cafe team, staffing, scheduling, and performance management
• Hire, onboard, train, and motivate team members while celebrating the entire team
• Manage costs, inventory, quality standards, and guest service expectations
• Develop managers and others within people processes and Panera's values
• Ensure a clean, safe, and welcoming workplace aligned with company standards
• Build relationships to foster guest loyalty and repeat visits

Skills

Leadership

People development

Guest service

Education

ServSafe certification

Tools

Staff scheduling

Job description

General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

As a General Manager, at Panera, Your Role Includes:

• Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.
• Proven ability to drive positive results through strong business acumen
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the General Manager role is regularly required to:
  • Ability to lift, carry, push, or pull objects 25 pounds.
  • Capability to stand and walk for up to 6 hours.
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

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Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601726 Grand Forks, ND - South 32nd Avenue