General Manager

Burger King; Georgia; Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Coverage

Life and Accident Insurance

Short/Long Term Disability

10 Days Paid Vacation

Service Awards

Bonus Potential

401(k) Plan

Résumé du poste

Burger King in Georgia is seeking an experienced Restaurant General Manager to lead daily operations of a single restaurant, drive profitability, guest satisfaction, and people development for a team of 20–45 employees. You will own the restaurant P&L, optimize labor and scheduling, ensure brand standards, and engage with the local community to attract and serve guests with warm, efficient service.

Equal opportunity employer offering benefits and opportunities for advancement.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.

Responsabilités

• PROFITABILITY: Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes.
• Reviews key P&L lines to increase profitability for the restaurant.
• Drives sales through proactive guest service, people development & operations management.
• GUEST: Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
• Manages the guest experience through operations and timely response to guest issues.
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues.
• Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives.
• PEOPLE: Leads recruitment and selection to build and retain an effective team.
• On-boards new team members by training and guiding them through the certification process.
• Inspires the restaurant team by effectively managing recognition programs.
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase performance.
• OPERATIONS: Manages restaurant labor using optimal staffing and scheduling.
• Enforces compliance with regulations, employment laws, and BKC policies.
• Ensures restaurant upholds operational and brand standards.
• Performs duties of the Assistant Manager & Shift coordinator when necessary.

Connaissances

P&L management

Guest service

Leadership

Time management

Scheduling

Formation

High School Diploma or GED

Some college preferred

Description du poste

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Requirements:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• *BKC is an equal opportunity employer and we encourage all qualified applicants to apply

Responsibilities:

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Benefits:

• Medical, Dental, and Vision Coverage
• Life and Accident Insurance
• Short/Long Term Disability
• 10 Days Paid Vacation
• Service Awards
• Bonus Potential
• 401(k) Plan

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.