General Manager

Zaxby's; Gastonia (NC); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Employee Benefits

Free Meals

Paid Time Off

Job summary

Zaxby's is seeking a General Manager for the Gastonia, NC location. The GM will oversee all restaurant operations, develop relationships with staff and the community, and uphold top standards of food quality and guest experience.

The role requires 5+ years in the restaurant industry and 3+ years of management with at least 1 year as GM. Benefits include competitive pay and opportunities for leadership development.

Qualifications

• 5+ years in the restaurant industry
• 3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General Manager
• High school diploma or equivalent required

Responsibilities

• CULTURE: Align with and support 1788 Chicken's vision and philosophy
• CARE: Care for people (employees, peers, customers, vendors, etc.)
• COMMUNICATION: Communicate effectively
• COACHING: Coach your employees on their performance
• CUSTOMER EXPERIENCE: Be constantly concerned about the customer experience
• CONTROLS: Ensure that all policies and procedures are being followed
• Staffing of restaurant
• Inventory
• Ensure the financial success of the restaurant
• Help train new staff and continuous training of existing staff
• Developing leaders in their restaurant
• Responsible for achieving all financial targets set for their store
• Terminating and disciplining staff

Skills

Leadership

People management

Customer service

Operations management

Education

High school diploma or equivalent

Job description

Zaxby's - General Manager - $24.00 - $28.00 per hour!

Are you a highly skilled and motivated individual looking for an immediate opportunity as a General Manager? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect job for you!

Zaxby's is an American chain of fast casual restaurants offering delicious chicken wings, chicken fingers, sandwiches, and salads. With over 900 locations, Zaxby's is a well-established brand in the South. Join our team at 1788 Chicken, an independent franchisee with 50 Zaxby's locations and counting!

Who We Are

We at 1788 Chicken are all about Fresh Chicken and Fellowship. Our goals are to serve up the freshest, best tasting chicken in town and to get to know and enjoy our fellow employees, our customers, and the community. If you love people and food, we have a job you'll love! We're looking for leaders who can be the face of our organization and offer incredible customer service. We need leaders who are responsible, enthusiastic, relational, confident, hardworking, and have a tidy appearance.

Job Summary

• The General Manager is responsible for the management of all restaurant operations. They are responsible for developing relationships with employees, customers, and the community. The GM ensures the highest standards of food quality and fosters an atmosphere of friendliness and fellowship in the store. The GM's goal is to carry out the mission of providing Fellowship and Fresh Chicken to all who come to 1788 Chicken. Key areas of focus for the GM should be Culture, Care, Communication, Controls, Coaching, Customer Experience, and Community Involvement.

Benefits and Perks

• Competitive Pay
• Employee Benefits
• Free Meals
• Paid Time Off

Duties and Responsibilities

• CULTURE: Align with and support 1788 Chicken's vision and philosophy
• CARE: Care for people (employees, peers, customers, vendors, etc.)
• COMMUNICATION: Communicate effectively
• COACHING: Coach your employees on their performance
• CUSTOMER EXPERIENCE: Be constantly concerned about the customer experience
• CRITICAL ITEMS: Use the created 1788 Chicken systems and processes
• CONTROLS: Ensure that all policies and procedures are being followed
• Staffing of restaurant
• Inventory
• Ensure the financial success of the restaurant
• Help train new staff and continuous training of existing staff
• Ensure all staff are following and supporting 1788 Chicken culture and mission
• Responsible for achieving all financial targets set for their store
• Terminating and disciplining staff
• Developing leaders in their restaurant

Required Education and Experience

• High school diploma or equivalent
• 5+ years in the restaurant industry
• 3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General Manager

Location: 60001 - Gastonia 2201 W Franklin Blvd, Gastonia, NC 28052, USA

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
Additionally, 1788 Chicken is an independent franchisee with 50 Zaxby's and growing!