General Manager

Hunter Super Techs - TurnPoint; Franklin (Venango County); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

$65K-$80K total compensation

Franchise auto incentive: we pay for a

Competitive bonus potential

Paid time off

Health insurance

401K match

Career advancement

Job summary

Heartland Restaurant Group, a franchisee of Dunkin', is hiring a Restaurant General Manager. The GM will oversee all restaurant operations, lead a team, and ensure guest satisfaction at a single location.

We offer strong compensation and benefits, including potential bonuses, PTO, health insurance, 401K, and opportunities for career advancement within a growing network of Dunkin' locations.

Qualifications

• 2+ years GM experience in retail/restaurant/hospitality required.
• Fluent in spoken and written English.
• Proficient in basic computer, math and financial management.

Responsibilities

• Oversee daily restaurant operations and open/close procedures.
• Ensure outstanding customer service and guest satisfaction.
• Recruit, hire, train, and supervise team members.
• Monitor budget, food and labor costs, and inventory to maximize profitability.
• Lead training and development, and enforce health and safety standards.

Skills

General Manager experience

English proficiency

Financial management

Leadership

Education

High school diploma or equivalent

Tools

Computer basics

Job description

HRG IS NOW HIRING RESTAURANT GENERAL MANAGERS TO JOIN OUR GROWING TEAM!TOTAL COMPENSATION: $65K-$80K / yearWE PAY FOR YOUR NEW CAR!!!MINIMUM 2 YEARS OF RESTAURANT GENERAL MANAGER EXPERIENCE REQUIRED.At Heartland Restaurant Group, a franchisee of Dunkin', we are a team of employee-first fanatics with a culture that is fun, flexible, and fulfilling. One of the largest, fastest-growing, and top workplaces in the region over the past 17 years, HRG has brought the resurgence of Dunkin’ to Pittsburgh, Western Pennsylvania, Southeastern Ohio, and Northeastern WV, currently running with over 1900 Team Members in 79 locations and GROWING!HRG General Managers enjoy the best quality of life potential in the QSR industry, along with the most amazing benefits:•$65K-$80K total compensation potential•HRG Auto Incentive: We pay for your new car!•Competitive Bonus Potential•Paid Time Off•Inexpensive healthcare insurance•Employee Assistance Program•401K Match•Career advancement potential to multi-unit and beyond•Team participation in community initiatives and local sporting eventsOverview:At Heartland Restaurant Group, a proud franchisee of Dunkin', the General Manager (GM) is responsible for overseeing all aspects of restaurant operations in alignment with Dunkin’ standards, franchisee policies, and applicable laws. The GM provides strong, positive leadership to their team, ensuring exceptional guest experiences, operational excellence, and profitable growth within a single restaurant location.Key Responsibilities:•Oversee daily restaurant operations, including opening/closing procedures, cash management, inventory control, and adherence to brand standards.•Ensure outstanding customer service by fostering a welcoming, guest-focused environment.•Lead by example with professionalism, a strong work ethic, and commitment to company values.•Recruit, hire, train, and supervise team members, including Shift Leaders, Supervisors, and Crew Members.•Cultivate a positive work environment through teamwork, coaching, constructive feedback, and conflict resolution.•Implement training programs to elevate team performance and development.•Ensure compliance with health and safety regulations, food handling guidelines, and sanitation protocols.•Review guest feedback and implement action plans to improve satisfaction and service quality.•Develop and execute operational strategies to boost efficiency, reduce waste, and enhance productivity.•Monitor and manage food and labor costs, inventory levels, and minimize waste to maximize profitability.•Engage with the local community to build relationships and explore partnership opportunities.•Stay current on industry trends, competitor activities, and customer preferences to identify growth opportunities.•Communicate restaurant priorities, goals, and performance metrics effectively to the team.•Lead new product rollouts, including staff training, marketing initiatives, and product sampling.•Complete DCP and vendor orders to ensure proper stock levels.•Ensure budgetary goals are met, and financial targets are achieved.•Collaborate with Dunkin’ and Inspire Brands Field Operations teams as needed.•Perform all duties of restaurant team members when necessary.•Other duties as assigned.Key Competencies:•Strong analytical and business acumen.•Team-oriented mindset in a fast-paced environment.•Punctual, honest, and positive attitude.•Adaptable with a willingness to learn and embrace change.•Ability to train, develop, and provide constructive feedback.•Guest-focused with strong problem-solving and conflict management skills.•Effective time management and motivational leadership.•College degree preferred.Physical Demands/Working Conditions:•Standing for extended periods.•Repetitive motions, including bending, stooping, and reaching.•Lifting and carrying packages (as needed).•Wearing a headset (if applicable).•Working in confined spaces.Requirements:•2+ years of General Manager experience in retail, restaurant, or hospitality required•Valid driver’s license and reliable transportation.•Proficient in basic computer, math, and financial management.•Fluent in spoken and written English.Schedule & Expectations:•Open availability 7 days a week.•On-Call Requirements: General Managers are required to be on-call 24/7 unless they have scheduled and approved Paid Time Off (PTO). On-call duties do not apply during approved PTO.•Minimum Work Hours: A minimum of 50 hours per week is required.You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin', or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.