General Manager

Workstream; Fountain (CO); On-site; USD 65,000 - 100,000; Full time

Job summary

Little Caesars in Fountain, CO is seeking a General Manager to lead day-to-day operations, including production, inventory, personnel, sales, marketing and financial performance. The GM reports to the District Manager of Food Services and ensures operations align with corporate guidelines.

The role requires a High School Diploma and 3+ years of management in a QSR setting, with a focus on customer service, staff development and cost control.

Qualifications

• High School Diploma required.
• 3+ years of management experience in a QSR restaurant facility.
• Dress code: Business Casual or Uniform.
• Detail-oriented with strong attention to accuracy.
• Excellent customer service and employee relations skills.
• Able to perform under pressure in high-volume settings.
• Able to stand for long periods.
• Ability to lift up to 50 pounds.
• Work in varying temperature ranges.

Responsibilities

• Ensure incoming staff complies with company policy.
• Train staff to follow restaurant procedures.
• Maintain safety and food quality standards.
• Keep customers happy and handle complaints.
• Organize schedules.
• Keep track of employees’ hours.
• Recording payroll data.
• Ordering food, linens, gloves and other supplies within budget.
• Supervise daily shift operations.
• Ensure end of day cash outs are completed.
• Coordinate daily front- and back-of-house restaurant operations.
• Control operational costs and identify ways to cut waste.
• Appraise staff performance.
• Interview/recruit new employees.
• Interact with guests to get feedback on product quality and service levels.

Skills

Leadership

Customer Service

Detail-Oriented

Employee Relations

Staff Training

Operations Management

Problem Solving

Education

High School Diploma

Job description

The Little Caesars General Manager will report to the District Manager of Food Services. The Little Caesars General Manager will have primary day-to-day responsibility for planning, implementing, managing and controlling all operational related activities of our Little Caesars Operations. This position will oversee Little Caesars restaurant operations including product production, inventory, personnel, sales, marketing and financial performance. This position will also be responsible for ensuring that the Little Caesars facility is operated within the operational guidelines established by Jennifer Leggett, Director of Marketing & Food Services, and Little Caesars Corporate.

Qualifications and Requirements:

• A minimum of a High School Diploma.
• Minimum 3 – Years management experience in a QSR restaurant facility.
• DRESS CODE: Business Casual or Uniform required by QSR
• Must be detail-oriented
• Must have excellent Customer Service and Employee Relations skills.
• Must be able to perform under pressure in high volume situations.
• Must be capable of standing for long periods of time.
• Ability to lift up to 50 pounds.
• Must be able to work in and out of different temperature ranges.

Values:

Serve others:

We are in the business of making our customers’ lives easier every chance we get. We are generous and selfless.

Own your work:

We give more than what’s expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best.

Invent Something:

We make things happen. We are curious, adventurous and open-minded. We believe in taking the initiative to improve whatever we touch. We dream it, then do it.

Never Give Up:

We act fast with fearless determination. Obstacles never stop us from reaching our goals.

Be an All-Star:

We believe in more than just being a player. We aim to raise the bar, inspire, motivate, mentor, and make an impact. We strive to be a force of good and a source of fund.

Responsibilities:

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels

The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.