General Manager

RubikX LLC; Foster City (CA); Remote; USD 75,000 - 105,000; Full time

Job summary

An established industry player is seeking a General Manager to lead a dynamic team in the promotional products sector. This role offers the chance to drive digital transformation in a traditionally low-tech space, with responsibilities spanning product delivery, customer success, and HR functions. The ideal candidate will possess strong problem-solving skills and a proactive mindset, thriving in a creative and rigorous environment. Embrace the opportunity to make a significant impact in a fast-evolving company while enjoying a stable, remote work setting with ample growth potential.

Benefits

Company-sponsored online certification courses

Opportunities for personal and professional growth

Friendly and open culture

Real responsibilities and challenges

Qualifications

• Strong problem-solving and communication skills are essential.
• Experience in project and product management is a plus.

Responsibilities

• Oversee product delivery and customer success.
• Manage HR functions and ensure team collaboration.

Skills

Problem-solving skills

Communication skills

Interpersonal skills

Self-starter

Analytical skills

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Promotional Products or Branded merchandise has been traditionally a very low-tech space, and like many industries, it is undergoing Digital Transformation, with e-commerce and online platforms playing a major role in streamlining the entire value chain. You can learn more about the promotional products industry here.

As the General Manager, you will have a wide range of responsibilities spanning multiple organizations within the company. You will oversee product delivery, customer success, and HR functions.

This position is both creative and rigorous. You need to think outside the box, be proactive, and have a 'get it done' spirit. To succeed, you should possess strong problem-solving skills.

Key Focus Areas

• Customer Relationship
• Helpdesk & Support
• Autonomy
• Technical expertise
• Highly motivated and driven

Responsibilities

• Project Management
• Product Management
• Human Resources
• Customer Success

Must Have

• Excellent communication and interpersonal skills
• Proficient in Microsoft Excel & PowerPoint
• Self-starter and autonomous

Nice to Have

• Basic knowledge of the Promo Industry (Info)
• High-level understanding of APIs
• Technical know-how to work with development teams
• Strong analytical skills

What’s Great About the Job?

• Great team of smart people in a friendly, open culture
• Opportunities for personal and professional growth
• Learn and expand your knowledge within the promotional products industry
• Be part of a product used by thousands of users daily
• Real responsibilities and challenges in a fast-evolving company
• Stable, remote, and long-term opportunity

Each employee has the opportunity to see the impact of their work and make a real contribution to the company's success.

This is a full-time or part-time remote position with an attractive salary package.

Trainings

Company-sponsored online certification courses

Excellent growth opportunities, including mental and spiritual growth