General Manager

Zesto Atlanta; Forest Park (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonus

Career advancement

Executive collaboration

Employee discounts

Retention bonus

Job summary

Zesto Chubby Decker in Forest Park is seeking a General Manager to lead store operations, drive guest satisfaction, and manage both front- and back-of-house teams.

You will work closely with executive leadership to ensure impeccable service, food quality, cleanliness, and safety in a fast-paced environment.

Qualifications

• Requires proven leadership in a fast-paced QSR environment.
• Minimum high school diploma or GED.
• ServSafe certification or ability to obtain within 30 days.

Responsibilities

• Manage store-level operations for front- and back-of-house to deliver top customer experience.
• Handle weekly admin tasks: staff scheduling, inventory, POS management, hiring and training.

Skills

Leadership

Operations management

Budgeting

Staff management

POS systems

Communication

Education

High school diploma or GED

Tools

Toast POS

Restaurant management software

Job description

About Us

Join our team at Zesto Chubby Decker, an iconic, family-owned Atlanta landmark known for our mouthwatering burgers, ice cream delights, and old-school feel. With a rich history spanning over 75 years, and more than 50 years in East Atlanta, we pride ourselves on delivering memorable dining experiences and fostering a warm and welcoming atmosphere for all our guests. We are a growing team looking for hungry and motivated General Managers to help us re-energize Zesto in Forest Park.

What You'll Be Doing

Core General Manager Responsibilities:

• Manage execution of all store-level operations, front- and back-of-house, to achieve the most frictionless and high quality customer experience possible.
• Weekly Administrative Responsibilities: Staff scheduling, inventory ordering, inventory management, POS management (Toast), daily manager logs, recruiting staff management, interviewing, hiring and new staff training.
• Monitor and work with executive management to drive strong operational execution.
• Proactively offer strategic recommendations to improve restaurant operations and grow store sales.
• Maintain the highest standards of food quality, cleanliness, and adherence to health and safety regulations.
• Communicate with executive management to identify and solve problems.
• Ensure absolute guest satisfaction and drive a customer-focused mindset among team members.

Desired Qualities:

• Proven track record as a QSR General Manager or comparable leadership role in the QSR industry (2-3 of GM experience years preferred)
• Minimum High school diploma or GED certificate required.
• ServSafe certification or ability to attain within the first 30 days of employment required.
• Strong leadership, organizational, and problem-solving skills. Intrinsic desire to lead others toward goals.
• Orientation towards growth and focus on execution.
• Excellent communication and interpersonal abilities.
• Desire to work in a fast-paced, dynamic environment.
• Knowledge of general financial principles, budgeting, and cost management.
• Familiarity with restaurant management software and POS systems.
• Intense desire to grow with the company.

What's In It For You:

• Competitive salary with an attractive, performance-based bonus plan based on metrics you can control.
• Significant opportunity for career advancement and long term growth alongside an iconic Atlanta business.
• Close collaboration and partnership with executive-level management
• Employee discounts on food and beverages.
• Opportunity for retention bonus of up to $100 after 90 days and an additional $250 after 6 months